This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was on the highway going about 65mph and the vehicle started turning off and on. Pushed on the gas pedal and the engine just revved up. This isn't the first time it has done this.
On 5/12/18 vehicle locked up while driving at speed of 16 miles on westwind, el paso, tx 79912. Turned to open area lot vehicle steering wheel lock up shut down.towed it to bravo Cadillac general manager was rude stated nothing wrong with vehicle made me pay for towing. Since, then I had vehicle electrical problems and current having valvetrain dtc P0300 ticking noise. Recall Dec. 23,2016, recall # 12331 NHTSA id: 14V614000, recall #12331 NHTSA id # 13V001000, recall # 14515 NHTSA id# 14V614000, bravo Cadillac does not want to fix the recall issue general manager stated not on warranty or extended warranty. I stated that this is a recall problem and ignore me. Tony ase master mechanic (915) 740-3852 stated that its a recall issue. Document id # pip4138P on December 23,2016.
The contact owns a 2013 Cadillac Escalade. While the vehicle was parked, it failed to start without warning. The failure recurred twice. The vehicle was towed to courtesy Chevrolet of san diego (750 camino del rio North, san diego, ca 92108, phone number: (619) 297-4321) where it was diagnosed that the main electrical fuse failed and needed to be replaced. The vehicle was repaired. The VIN was not included in NHTSA campaign number: 14V614000 (electrical system). The manufacturer informed the contact that the VIN was not associated with the recall. The approximate failure mileage was 55,000.
- San Diego, CA, USA
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- Houston, TX, USA