This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Cadillac Escalade. The contact stated that after going through the car wash, the passenger-??s side mirror became inoperable. There were no warning lights illuminated. The contact was unable to reset the mirror like stated in the Owner-??s Manual. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called the manufacturer, who referred him to the local dealer for assistance. The approximate failure mileage was 40,000.
- Melbourne, FL, USA
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- Melbourne, FL, USA