This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased brand new 2014 Cadillac Escalade from penske in torrance ca, beginning of Sept. 2014. Vehicle refused to start on at least four occasions. Then while driving into a gas station, the vehicle lost power and power steering, causing a crash at a gas station. I am unable to get penske in torrance ca to look into the problem. They are declining to do anything to look or fix the problem.
- Redondo Beach, CA, USA
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- Redondo Beach, CA, USA