10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
4,056 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac Escalade seat belts / air bags problems

seat belts / air bags problem

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2014 Cadillac Escalade Owner Comments

problem #5

Apr 182022

Escalade

  • miles

A D V E R T I S E M E N T S

2014 Cadillac Escalade. Consumer writes in regard to frontal airbag inflator safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was informed the parts were unavailable.

- Beaumont, TX, USA

problem #4

Feb 032022

Escalade

  • miles
Cadillac sent a notice of the recall. The authorized Chevrolet dealership repair facility and Cadillac told me that they would not accept the risk that the dashboard would not crack in installation of authorized Chevrolet dealership repair facility defective part and that 'I' would have to sign a waiver saying 'I' accept the risk that they 'could' damage my car and would be 'my' responsibility if the dash is ruined and pay for the replacement. This is not my error/defective issue, but GM's. They have already indicated that people have been injured and died from this defective part. I believe Cadillac should accept the 'potential' risk should it be damaged. I am getting no where with Cadillac and would like to have the NHTSA to weigh in on their lack of support to mitigate this error. Certainly hoping that the dash does not crack, but I don't have the funds to take on that risk and they've left me in bad situation with a KNOWN risk of defective part.

- Baltimore, MD, USA

problem #3

Nov 232020

Escalade

  • miles
Information released by nbc.

- Metropolis, IL, USA

problem #2

May 062016

Escalade 8-cyl

  • 10,000 miles
The contact owns a 2014 Cadillac Escalade. While pulling into the driveway, the vehicle accelerated without warning crashed into the house. The air bags failed to deploy. As a result, the contact sustained neck, shoulder, left knee, right side, and right hip injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic lot. The vehicle was not diagnosed or repaired. Manufacturer was notified of the failure. The approximate failure mileage was 10,000. Updated 07/26/16

- Shreveport, LA, USA

problem #1

May 062016

Escalade

  • 10,281 miles
The contact owns a 2014 Cadillac Escalade. The contact stated that the vehicle unintendedly accelerated while pulling into the car port. The vehicle proceeded to crash into the wall, a pole, a fence, and the house. The contact suffered injuries to the neck and ribs, but did not require medical attention. The front driver side air bag failed to deploy. The vehicle was towed to an independent mechanic who concluded that the failure was not caused by a manufacturer defect. A police report was filed. The VIN was not available. The approximate failure mileage was 10,281.

- Shreveport, LA, USA

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