This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2016 Cadillac Escalade. Consumer writes in regards to violent shaking when traveling 40-80 mph. The consumer requested to be reimbursed for the vehicles repair cost.
This vehicle is about to shake me out of it. The sun roof even shakes at all speeds and at all time. A $500.00 piece of junk. I'm embarrassed to let someone ride with me. It's unsafe!!!
I purchased a new vehicle a little over a year ago, picked it up at 4pm, on my drive home I noticed a vibration when driving at speeds from 35 miles per hour plus. The vibration increases with speed. I brought it back to the dealer the next morning on Saturday at 8am. I was asked to drop it off during the week, which I did. They replaced 4 tires. This did not correct the problem. I brought it back again a few weeks later, two tires were replaced a second time. I still had the same problem. I brought it back again, the 3rd time they replaced on tire. It did not correct the vibration. I now have my vehicle in for service again, they replaced the drive shaft. I just received an email from the service manager informing me the drive shaft replacement did not correct the problem.
Vehicle exhibits a constant vibration at speeds between 35 mph and 75 mph. Vibration is not road related, it is a constant, steady vibration regardless of road conditions, best described as if the vehicle was driving over corduroy. There is also a steady "buffeting" noise coming from the cabin of the vehicle at speeds between 55 mph and 70mph. Vehicle was brought to independent tire shop (by me) to have wheels and tires road force balanced. Report was provided, all in spec and vibration is still present. Currently, there is a "open ticket" on the vehicle at the Cadillac dealership awaiting a "GM engineer" to verify the vibration. As a result, I do not have a copy of the latest invoice verifying the service visit. The vehicle currently has 2000 miles on it, the vibrations were present sine new and seem to be getting worse.
- Milford, CT, USA
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The contact owns a 2016 Cadillac Escalade. The contact stated that while driving at 35 mph, the vehicle began to vibrate as the speed increased. The vehicle was taken to be repaired but the dealer could not remedy the failure. The manufacturer was made aware of the failure. The failure mileage was 4,000. Updated 05/11/16
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- Hammond, LA, USA