This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Incident #1 - exiting a parking garage and the vehicle shut off. My wife was able to pull into a parking spot. the vehicle was towed to the dealer and the resolution was a faulty fuel pump module. Incident #2 - My wife was at highway speed 65mph during rush hour 4 lanes of traffic when without warning the truck engine shut off and the vehicle shifted to neutral. I dont know how but she was able to wrestle the vehicle to the side of the highway where we spent 6 hours on the shoulder which was as wide as the vehicle. This could have ended in a fatality either while getting the vehicle to the side of the road or while waiting for the dealer to have our vehicle towed. --- End result was that the engine locked up. We have been waiting 1 month already for a new engine and per the dealer it may be several months more.
- Virginia Beach, VA, USA
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- Virginia Beach, VA, USA