This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Cadillac Escalade ext. The contact stated that while driving approximately 3 mph, the rear shocks snapped without warning. The vehicle was taken to a private mechanic where it was diagnosed that the rear suspension system needed to be replaced. The contact mentioned that the failure occurred several times. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 106,000 and the current mileage was 127,000.
- Framingham, MA, USA
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- Framingham, MA, USA