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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2024 Cadillac Lyriq lights problems

lights problem

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2024 Cadillac Lyriq Owner Comments

problem #5

Jan 302024

Lyriq

  • miles

A D V E R T I S E M E N T S

There is a problem with the dashboard lighting. It is very dim and hard to read the dash to choose and view options and screen in general. I noticed this the day I picked up the new car. The dealer said there was nothing he could do. I contacted Cadillac and was told to go back to dealer and have him make a TAC call with GM for adjustment. They did this and said it met there specs. This is a very dangerous safety issue as when you are driving you spend to much time trying to see dashboard for adjustments and you can-??t keep your eye on the road. I filed a complaint with Cadillac Customer Assistance, case # [XXX] and nothing is getting done about the problem. I-??ve talked with several Lyric owners with the same problem and I see online a lot of customers complaining. I-??m hoping you can get involved and get Cadillac to resolve this problem for myself and many other owners. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Selbyville, DE, USA

problem #4

Mar 262024

Lyriq

  • miles
While driving at night, my headlights will randomly aim down. Can-??t see the road ahead. When high beams are activated, they blast the front of the car. Cannot see anything down the road.

- Pearland, TX, USA

problem #3

Feb 282024

Lyriq

  • miles
The auto leveling lights drift during driving. On staff up, the headlights will point up and down, then self level. However, for the past week, the right headlight drifts down towards the road and the left headlight will drift upwards after about 20-30 minutes of driving. The downward drifting headlight only illuminates about 1 car length ahead while the upward drifting headlight will point towards overhead street signs. This causes reduced visibility with increased flare and reduced headlight throw at the same time. It also is dangerous to incoming traffic since the left headlight ends up drifting upward to produce a throw similar to a high beam, even though the high beams are off. The only way to get the lights to re-level is to shut off the vehicle and restart. Even after this, the lights will only be at the correct level for about 20-30 minutes as they start to drift in opposite vertical directions while driving. There have been multiple reports of similar cases on forums discussing the Cadillac Lyriq. Since the problem only occurs noticeably after 20-30 of night driving, the dealer has stated they can not reproduce it while in their possession. There are no warning messages or codes displayed.

- Berkeley Heights, NJ, USA

problem #2

Dec 102023

Lyriq

  • miles
Unable to see behind the vehicle in the dark. There is no backup camera image at night, screen remains black.

- Palm Springs, CA, USA

problem #1

Nov 182023

Lyriq

  • miles
Backup camera is black with lines when shifting in reverse. Unable to see to backup and almost hit someone walking behind

- Rayne, LA, USA

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