This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving consumer was turning in from an intersection and the power steering pump went out, and vehicle hit a parked car. Power steering failed twice prior to crash. Consumer found out there was a recall, but was not notified of the recall. The car was repaired since crash, but problem recurred. The insurance company and Cadillac said the problem was not the power steering pump. They offered me no investigative report.
- Whitehall, PA, USA
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- Whitehall, PA, USA