NHTSA — Suspension Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
63,350 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Cadillac SRX suspension problems

suspension problem

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2005 Cadillac SRX Owner Comments

problem #4

Dec 082012

SRX 6-cyl

  • 98,000 miles


Thru out the ownership of this vehicle, it has had multiple signal and headlight problems, ignition, and now the suspension system defective. (quoted by GM dealership, cost will be $5,000 plus). What does it take, an accident killing someone for GM to repair/replace, whatever it takes, on this vehicle? please, I urge GM to consider stepping up to the plate and taking care of this very serious problem. We have owned 5 new Cadillac with no problems, until now. We love this car but are very hesitant to take this vehicle long distances. Please, please take care of this problem.

- Murphy, NC, USA

problem #3

Aug 182011

SRX 6-cyl

  • 114,000 miles
I have had several incidents when my "vehicle stability control" has turned on by itself causing the entire car to violently jerk to the right side. I was coming off of a exit on 8/18/2011 at about 40mph once again the traction control came on for no reason causing the vehicle to jerk violently to the right, I lost control of the vehicle, jumped a curb, hit a light pole and rolled into the trees. Causing me to loose consciousness, miss 6 weeks from work and incur thousands of dollars in repair costs and medical expenses. The airbags did not deploy during the right side frontal crash. The seatbelt caused 3 herniated disks in my neck that I am still being treated for. In addition to that the transfer case chain snapped and I had to pay out of pocket for the repair.

- Chester, MD, USA

problem #2

Apr 012008


  • 40,000 miles
The contact owns a 2005 Cadillac Srx. The contact stated that the shock absorber was not functioning properly, causing the vehicle to bounce up and down when traveling. At 40,000 miles, the contact stated that the service suspension system indicator illuminated on the instrument panel intermittently. The dealer advised the contact that the electronic suspension control module was corroded and needed to be replaced. The manufacturer offered to pay half of the repair cost. The current mileage was 80,000 and the failure mileage was 40,000.

- Mount Shasta, CA, USA

problem #1

Sep 172005

SRX 6-cyl

  • Automatic transmission
  • 1,400 miles
Fuel gauge has gone out four times; problems with the suspension.

- Tyler, TX, USA

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