This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car shutters and bucks at speeds around 39-55, no check engine light and I tried multiple times to contact Cadillac with no help at all ! the dealer I dealt with closed abruptly without notice !
Car jerks and shudders heavily when accelerating at 2000 RPM or between 40 and 60 mph. Changed to new drive shaft, transmission rebuilt but nothing works. It is a serious safety concern. It happens at highways.
The chain in the transfer case of my vehicle became loose. At first the chain was skipping on the sprockets only when I let the car roll and then accelerate, it gave a jump until it got tight again, but after few hundred miles of driving like this it started to skip whenever I try accelerate and it's under load for example on a ramp to a freeway or uphill, this becomes really scary to drive. I'm afraid that one day it will start to roll backwards uphill while trying to accelerate. This issue is discussed online on forums in length by the Cadillac community and everybody is wondering how Cadillac has avoided this from getting a recall since it such a common problem! here are some links for proof how common this problem is. www.cadillacforums.com/forums/Cadillac-Srx-first-generation-forum-2004/212418-diy-transfercase-chain-replacement.html https://www.bing.com/search?setmkt=en-us&Q=Cadillac+Srx+transfer+case+chain.
- Brooklyn, NY, USA
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- Orange, CT, USA