This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Cadillac Srx. The contact attempted to start the vehicle but it did not responded. She called the dealership and a technician came out and started the vehicle. The contact later noticed that the vehicle was still having start-up problems. She sent letters to the manufacturer but received no correspondence. The contact requested that the vehicle be traded for another but was informed that she would have to pay more to do so. The current mileage was approximately 3,850. The failure mileage was 367.
- Allen , TX, USA
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- Allen , TX, USA