10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac SRX brakes problems

brakes problem

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2014 Cadillac SRX Owner Comments

problem #7

Nov 072022

SRX

  • miles

A D V E R T I S E M E N T S

The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled. I have been to two dealerships and the part is on nationwide backorder and is not being manufactured. One dealer has 15 clients waiting for the part the other 14 they are not taking new orders. I was told my best bet was to trade the car in. The car is unsafe to drive. I think all 2010 to 2016 SRX's should be taken off the road, they are a danger to themselves and others.

- North Port, FL, USA

problem #6

Sep 112022

SRX

  • miles
The service Stabilitrak system light came on. After consulting the service manual, the suggestion was to switch the car off and restart in a few seconds. That worked for a few weeks. After that the Service Stabilitrak light, the brake light and the parking brake light has remained lit. We have not been able to get an appointment yet to get this checked out because the dealership cannot guarantee that they can look at it the same day we bring it in. They need a week. We can't afford a rental car for a week.

- Santa Rosa Beach, FL, USA

problem #5

Sep 292018

SRX

  • 71,000 miles
The brakes on my Srx fail to operate when you push on them it feels like you have brakes and you feel a pressure on the pedal but the car doesn't stop there's a delayed response and it happens at random I've owned many vehicles in excessive 30 vehicles I have been a car salesman for 10 years and I have never experienced a car like this it has break fade or or ghost breaks I have had an accident because of this and ran into the back of a vehicle but in addition of that I have run into the back of vehicles on four occasions with this vehicle currently I own three vehicles and this is the only vehicle I've ever had an accident in and now I've had four incidents of bumping another vehicle even while parallel parking because the car doesn't stop additionally I had a friend of mine with over 30 yr in the car business drive the car and he has the same problem I've looked online now and I found that many people have this problem this is a serious safety issue I don't understand why this hasn't been fixed and everyone takes it to the dealer and the dealer tells me your brakes are fine there's a problem in their software for the anti-lock brakes and it doesn't apply the brakes when you think they're on their not

- Santa Ana, CA, USA

problem #4

Aug 262019

SRX

  • 132,000 miles

A D V E R T I S E M E N T S

Brakes did not slow vehicle down in 25 mile per hour accident, brake work done by dealership 2/2019

- Logan Twp, NJ, USA

problem #3

Sep 152014

SRX

  • 38,000 miles
The contact owns a 2014 Cadillac Srx. While traveling at various speeds and attempting to come to a stop, the brakes were applied but the vehicle failed to come to a complete stop. The contact felt a slight jerking motion. The failure was persistent. The vehicle was taken to a dealer where it was unable to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 38,000.

- Altamonte Spring, FL, USA

problem #2

Sep 292014

SRX 6-cyl

  • miles
Having problems braking. Paddle soft having problems stopping.

- W Bloomfiled, MI, USA

problem #1

May 132014

SRX 6-cyl

  • 1,200 miles
Incident occurred while contact (C) was backing Srx down the approx 40 degree upslope 100' long driveway curved at bottom. Surfaces were dry & it was sunny. C purchased Srx new (navigation, driver awareness & driver assist) in late 12/13. C &/or spouse have backed Srx down driveway without incident 100 plus times. C & spouse entered Srx, adjusted seats & mirror, & buckled seat belts. C depressed brake pedal & pushed start button. While retaining pressure on brake, C shifted transmission selector into R, 'reverse.' The back-up camera display appeared. Immediately, Srx began to roll down driveway. Rolling continued despite increasing brake pedal pressure exerted. C was standing on brake pedal to get Srx to respond to full stop. Viewing the back-up camera display, C attempted to steer Srx so as to avoid entering street. Srx was stopped by impacting retaining wall on left side of driveway. Once Srx had stopped, C (with brake pedal still depressed) was able to shift gears & move Srx from driveway. C tested Srx by driving forwards & braking & noted no issues. Srx was dealer inspected. Dealer indicated that it: "could not duplicate concern. Checked for bulletins, no related bulletins. Inspected brake fluid for leaks, no leaks. No stored dtc's." re: Srx's hill start assist feature, which holds Srx for maximum of two secs so driver may move from brake to accelerator without risk of rolling - feature does not function. Dealer verbally stated that on steep hills, Srx should be driven with two feet, one on brake & one on accelerator. For this report, C never used accelerator & never removed foot from brake pedal. C believes Srx should not have been at risk of rolling & brakes & transmission failed & should be investigated. Crash resulted in damage to left mirror, left chrome vent & left rear wheel well. Repair cost estimated at $980.

- Monterey , CA, USA

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