2016 Cadillac SRX electrical NHTSA complaints: Electrical System

NHTSA — Electrical System Problems

5.4

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,719 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Cadillac SRX electrical problems

electrical problem

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2016 Cadillac SRX Owner Comments

problem #5

Dec 012017

SRX

  • miles

A D V E R T I S E M E N T S

Dim headlights dangerous to drive at night. Costly $4000 repair.

- Detroit, MI, USA

problem #4

Mar 012018

SRX

  • miles
Approximately 6 months ago, I noticed a small stress fracture appear in the bottom left corner of the central digital dashboard of my vehicle. The dashboard projects safety, entertainment and automobile operating status (e.g. deflated tires, onstar alerts, etc.). as the fracture grew it revealed a spider web of fractures distorting the dashboard and affecting the system's operation. The system would sudden begin flashing different icons, swiping from side to side which is very distracting. The digital icons are no longer functional yet the fractures continue to grow and the dashboard is very distracting while driving. We reported the defect to marvin K. brown Cadillac and was informed by the service advisor, merle porter, several other Srx owners have reported the same issue, in which GM recognized as a vehicle defect. Mr. Porter reported the defect to GM, however, GM did not accept responsibility and refused to recall the component or replace the component. On 09/29/2018, I submitted a complaint to GM asking for a further investigation (case # 84675794778). The origin of the fracture is located in the bottom left corner of the panel and no external force or impact is visible and no damage was occurred by me or my passengers. I feel this defect is a critical safety issue due to its driver distracting randomly and consisting moving icons.

- San Diego, CA, USA

problem #3

Sep 012018

SRX

  • 45,000 miles
The contact owns a 2016 Cadillac Srx. The contact stated that the infotainment screen would malfunction and cause the screen to randomly move, change, blink, and shut off. While driving, the screen malfunction created a distraction to the driver. The failure was not diagnosed or repaired. An unknown local dealer was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 45,000.

- Houston, TX, USA

problem #2

Dec 212016

SRX

  • 38,594 miles
Digital and analog speedometers are not synchronized, variation of 3+ mph. GM states variation is not adjustable, is within specifications, but will not state which reading is accurate. This is a safety issue, since the driver cannot accurately tell if the vehicle is traveling a higher speed than shown on the speedometer.

- Tombstone, AZ, USA

problem #1

Dec 282015

SRX

  • miles
The contact owns a 2016 Cadillac Srx. The contact stated that while driving at various speeds, the vehicle accelerated independently. The vehicle was taken to the dealer for diagnosis, where it was brought to the contacts attention that rodents had chewed through the wiring in the vehicle. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- St. Petersburg, FL, USA

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