1.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
123,330 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Cadillac SeVille steering problems

steering problem

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2002 Cadillac SeVille Owner Comments

problem #5

Mar 102021

SeVille

  • 167,000 miles

A D V E R T I S E M E N T S

Car snakes extremely bad around 45 to 70 mph so bad it shakes the entire car like my wheels are loose or bent and so I bought 4 new wheels and got alignment no help did research and learned that it is due to type of torque converter in the car is a bad brand that messes up a lot and that GM hasn't acknowledged the issue which is such a shame and a sham that I hate they are doing because it is an expensive fix and I have to foot the bill plus bushing are low grade in front end and you would think be high end vehicle should be high end parts happened first on highway and has progressively gotten worse

- Commerce, GA, USA

problem #4

Oct 122016

SeVille

  • 131,150 miles
Engine cradle/frame is severely degrading structurally due to the northern states practices of salting/sanding roads during the winter months. The integrity of the sub-frame steel structure is such that normal use of the vehicle, its suspension, steering and drive train stability has been compromised. The manufactures use of substandard metals in its sub-frames is the reason for this vehicles instability issues. The vehicle has now been parked for the last 4 years for fear of a potential hazardous outcome, related to the drive-train frame instability, which may cause injury to not only the occupants of the vehicle but also anyone else sharing the road.

- Brooklyn Park, MN, USA

problem #3

Feb 232018

SeVille

  • 156,500 miles
The contact owns a 2002 Cadillac Seville. While driving unknown speeds and making turns and lane changes, the steering wheel shook and made an abnormal clicking noise. In addition, the fuel cap warning indicator illuminated. The vehicle was taken to key Cadillac (6825 york ave S, minneapolis, mn 55435, (952) 388-0813), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 8-4766958386. The contact was referred back to the local dealer. The failure mileage was 156,500.

- Lakeville, MN, USA

problem #2

Oct 132012

SeVille 8-cyl

  • 162,000 miles
My vehicle started to feel as if the steering was a little loose a few months ago, at one point I thought I had a flat tire, but I brought the car to a tire shop and they verified my tires were fine and they could not see any visible problems or leaks. About a week later I was driving down highway 610 and I temporarily lost control of the vehicle when trying to switch lanes, and almost side swiped a truck. The loss of control was only during the turn of the steering wheel, I gained control when I straightened the steering wheel and continued on home. On October 13, 2012 I got into my car and put the car in reverse, and the vehicle's steering was even more loose. I turned the steering wheel to the right and the front end made a clunk sound and the entire vehicle shifted upwards when I proceeded to turn the wheel. A mechanic verified that a missing bolt damaged the mounting strap, which also damaged the rack and pinion.

- Coon Rapids, MN, USA

problem #1

Feb 112004

SeVille 8-cyl

  • Automatic transmission
  • miles
The intermediate steering shaft causes significant binding/ratcheting feedback through the steering wheel whenever it is turned. Cadillac has issued several service bulletins for this problem. At 45,000 miles (Feb 2004), per the sb, the dealer lubricated the splines of the intermediate steering shaft. At 75,000 miles the problem returned. Per the dealer, Cadillac redesigned the shaft and began replacing the original part per a new sb. The new part however also failed to correct the binding/ratcheting. Cadillac then issued another sb and returned to lubricating the splines whether the old or new design shaft is installed. Cadillac customer service was contacted and advises the car owner must take "ownership" of this problem, no assistance or permanent solution is available. The intermediate shaft was lubricated by the dealer a second time at the owner's cost. The lubrication of the shaft is not identified as a regular maintenance requirement. Cadillac has repeatedly failed to provide a proper resolution, providing only a band aid fix and now passes the responsibility to the individual owner. The problem will be exacerbated as these vehicles age and Cadillac has repeatedly failed to responsibly address the problem.

- Frisco, TX, USA

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