2017 Cadillac XT5 TSB 10126972

Cadillac TSB #PIC5491K

2017 Cadillac XT5

TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

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Date Published
DEC 18, 2017
NHTSA TSB #
10126972
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