This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger interior side door at the bottom towards the back near the backseat, beginning driver seat caught fire. A small tiny hole began melting, and there was flames coming out of it. Within minutes. My entire car was engulfed in flames when the fire department came they said it seemed like it was fuses that began the Fire. I bought this car used from Carmax literally only two weeks ago and had only driven it. maybe 100 miles it-??s a 2020. I don-??t understand how this happened and I-??m concerned about other Cadillacs of this model having the same issue.
The contact owns a 2019 Cadillac XT5. While driving approximately 65 mph, a loud noise suddenly occurred. After stopping to inspect the vehicle, it was discovered that the front section of the glass sun roof had exploded and shattered. There were no injuries. The vehicle was taken to ritchey Cadillac(932 N. nova rd, daytona beach, fl), but the cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 9,500.* consumer stated dealer was notified of the loss.
- Ormond Beach, FL, USA
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- East Haddam , CT, USA