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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Cadillac XT5 miscellaneous problems

miscellaneous problem

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2021 Cadillac XT5 Owner Comments

problem #3

Sep 012025

XT5

  • miles

A D V E R T I S E M E N T S

When braking -?" both at low speeds and when slowing from highway speeds (40+ mph) -?" vehicle feels like engine revs and is still pushing against the brakes. Requires very firm pedal pressure to hold car in place; if brake pressure is eased, vehicle surges forward until it finally settles after several seconds. Concern is intermittent but repeatable. I had a near collision on 10/3/2025 due to this issue. I have been in constant contact with the dealership on this, including the service manager, as well as Cadillac Care. The dealership has test driven the vehicle several times and has been unable to replicate the problem. However, I do have an audio recording of the engine-??s idle speed at various points during one incident.

- Upper Marlboro, MD, USA

problem #2

Aug 272025

XT5

  • miles
Car exhaust was making vibration sound brought into dealership and the muffler is broke on the inside. Cadillac repair said it-??s not a common occurrence and was not covered under any warranty. Stated it could have broke on the inside due to vibrations. The muffler shouldn-??t have just broke inside due to vibrations if the integrity of it has to of been compromised especially if the car isn-??t that old and there-??s no damage.

- Monroe, NC, USA

problem #1

Nov 292024

XT5

  • miles
The cameras just stopped working, when I went to put the car in reverse, blank screen comes on.

- Syracuse, NY, USA

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