This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact rented a 2018 Cadillac Xts from enterprise car rental. The contact stated that while driving at approximately 15 mph, the brake pedal was depressed however, the vehicle independently accelerated and crashed into the rear of the vehicle ahead. There were no injuries sustained. A police report was filed. The vehicle was towed to enterprise car rental. The contact was unaware as to whether or not the vehicle was ever diagnosed. The contact was informed by a third party that handles liability for enterprise car rental stated that the vehicle may be declared a total loss. The contact was unaware as to whether or not the vehicle was repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was unknown.
- Las Vegas, NV, USA
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- Las Vegas, NV, USA