This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle was involved in a tragic car accident. The passengers both suffered deep laceration to the skull and other vital parts of the body. There was a recall notice that was sent to the owner 4 months after the fatal accident had occurred. Based on police inspection of the vehicle, they-??ve determined there was mechanical failure to the vehicle which can be seen through a police bodycam at the police impound lot. The front passenger suffered a 6 inch deep cut to the skull according to the medical examiner-??s report. The child in the rear also suffered a deep laceration to the ankle and foot despite being restrained in a child seat. Driver suffered a graze cut to the side of his head and survived the tragic accident after recovering from a coma he stated that the brakes did not function properly when depressed moments prior to the accident. Data recorder from the vehicle shows the driver was depressing the brake pedal the entirety of the time up to the moment of impact. This vehicle was t-boned by an suv, and this accident should have been survivable, however the passenger seat looks to be torn out of its brackets according to the pictures from the accident scene. I am requesting this vehicle be investigated as there are many vehicles similar to this one that could have dangerous defects which were outlined in the safety recall notice that was mailed to the owner. The safety recall did mention to stop driving this vehicle immediately, however this notice did not arrive in a timely manner to where anyone could have taken action immediately. I am requesting that this vehicle be inspected for not only the safety of the community it-??s but for identifying why two people lost their lives due to a manufacture failure that could have been prevented if notification was sent in a timely manner. Thank you and I look forward to following up with someone regarding this immediate and dangerous concern. I have the original letters and when they were mailed to the owner.
The contact owns a 2007 Chrysler 300. The contact stated while driving at an undisclosed speed and completing a turn, the contact observed that her grandson-??s car seat had turned over on its side, prompting her to pull over to the shoulder of the roadway. The contact secured the car seat and became aware that the rear passenger-??s seat belts failed to remain secure in the seat belt buckle. There was no warning light illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Seatbelts have failed, malfunctioned on separate occasions throughout the years. Inspection of my vehicle is welcome for study on the seatbelts. On arrival to destinations, seatbelt or seatbelts will lock, and unable to release from the the button-press mechanism. Myself or passenger will then need to climb out of the belt from the bottom or top of restraint. Another note for safety hazards is the struggle to get back into the contraption isn-??t time worthy- traveling from destinations sitting over top of seatbelts is an issue- a life or death situation. As there has not been physical altercations yet- I am concerned of the seatbelts locking and the mechanism button to unleash seatbelts fail, putting safety at risk for all passengers. The vehicle typically passes inspection, as for the malfunctions don-??t happen while being inspected. There are no warnings whatsoever as to when the button click mechanism spontaneously locks into place.
The passenger front seat belt locks for no reason and then will not unlock without taking the seat belt off, letting it retract, then putting it on again. When it locks it is super tight and almost chokes you.
- Olympia, WA, USA
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Driver's side seat belt stuck in the engaged and locked position. I press on the indicated area and it will not release. I am very concerned because I can not where my seat belt.
My passenger side seat belt has gotten stuck numerous times and my passengers including myself have had to climb out. This has been going on for about 2 -3 yrs now. I have brought it to the dealerships attention as well as the warranty personnel. My car is covered bumper to bumper but they tell me this is not covered. This is a safety issue as well as worrisome due to I'm afraid to let people ride with me. I literally have had to climb backwards with the seat all the way supine and climb out back to get out. I'm not sure if there is any recourse I can take for this issue. They have been working with my brakes several times which always seem to have sound problems and issues and everytime I bring up the seatbelt issue but get no where. If U can please advise me on what, if anything can be done. There was no accident that caused this but this form required a date.
The contact owns a 2007 Chrysler 300. The contact stated it took approximately an hour to open the seat belt. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 66,090.
A D V E R T I S E M E N T S
- Stafford, VA, USA