This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Esc off light comes on and transmission does not shift has loss of power gets extremely bad gas mileage. Whole engine shakes and bucks as if misfiring., cruise control nor sport mode engage.
Was on my way home from work and car completely lost power as I was preceding to go after stopping at a stop sign. I was LITERALLY in the middle of the road. Car wouldn't crank AT ALL. Engine started OVERHEATING causing smoke to disburse from engine. NO WARNING LIGHTS before this occurred. A big truck was coming down the road and I had to exist the vehicle. Luckily a car wasn't in the other lane so the truck went on the other side of the road. I was terrified! I called 911 to get a deputy dispatch to direct traffic around my car to avoid mutiple COLLISION. I had to have my vehicle towed. I never want another Chrysler again these cars are UNSAFE. I could have died what if my child was in the car?! I took my car to a mechanic to put on computer scanner and it gave off SEVEN codes ALL due to ELECTRICAL ISSUES! CAR IS APPARENTLY STUCK IN LIMP MODE IDK I'M SO CONFUSED AND DISAPPOINTED. I reported the issue to Chrysler recall line and they did NOTHING.
The all wheel drive will not work despite having been taking into the dealer three (3) times for diagnosis /servicing since approximately Nov, 2018. The dealer even had it for 10 days while we were on vacation during xmas, 2019 and supposedly couldn't duplicate the problem during the "several" times they tried. In really slick, snowy conditions, the service AWD light will come on, but once I've turned the vehicle off and back on, it doesn't come on again until the next slick, snowy event. The dealer's only suggestion is new tires which doesn't help if the front tires won't engage when the vehicle is put into drive. When the AWD issue occurs, the vehicle is also difficult to stop when slowing down and difficult to start when taking off. Passenger air bag light came on and off for about 24 hours, then stayed off for 1-2 days. Now it stays on consistently (whether in park or drive). The passenger airbag light has been on consistently since Feb, 2020. This was taken in and repaired for the passenger airbag recall in approximately Jan, 2019
I was traveling down a busy street in atlanta. I came to a stop sign and when I tried to continue through the intersection, the car would not move. The engine was reeving up high but the car was not moving. It also would not let me put the car in park. I had to turn the car off and after a few minutes I was able to restart the car and continue on my trip. This has happened multiple times.
The contact owns a 2012 Chrysler 300. While driving various speeds, the vehicle jerked, sputtered, the gear slipped occasionally, and the vehicle suddenly shut off. The cause of the failure was not determined. Gwinnett Chrysler (5054 hwy 78, stone mountain, ga) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 31,000.
- Stone Mountain, GA, USA
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I had a recall performed at the dealer for the shifter recall in for which they performed a reprogram that would supposedly keep the car from rolling if the drivers door was opened and the transmission was not put in park. Well here's what happened. After the reprogram whenever the drivers door is opened while the car is running and in gear it jumps into park which is bad for the driveline. I guess that's how it was reconfigured. I was use to the old way because when I pull into my driveway I always open the door to see how close I am to the edge of the driveway. (I have to do this to leave enough room for my wife to get in and out of the garage on the other side of the car) having over 45 years of experience in the automotive field as a technician and technical trainer I can say this is one of the dumbest things I have seen. What they should have done was to reprogram it so that if you opened the door with your seatbelt off then the car should go into park because you could step out while the car was in gear. Your not getting out of the car with your seatbelt on so there's no need for the transmission to jump into park the other thing that happens is when you place the shifter in park and push the start button to turn off the car sometimes it doesn't go to off it goes to accessory and you either have to restart the car then turn it off or push the start button with your foot off the brake to turn the ignition on then back off. It never did this before they performed the recall. I wish I never took the car in for the recall. In fact I probably wont take my car in for any more recalls ill take my chances just the way it is.
My 2012 S V6 AWD will not drive in rwd mode it is stuck in AWD all the time. Mechanics and dealers clear and reboot computers no errors but can't fix issue" and, can't find answers? something is wrong with Chrysler's automatic AWD on/off"
The contact owns a 2012 Chrysler 300. While driving 60 mph, the engine stalled without warning. The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 17V435000 (electrical system) and 16V240000 (power train). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (car pros Chrysler Jeep Dodge Ram, 585 rainier ave S, renton, wa 98057) confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The approximate failure mileage was 150,000. VIN tool confirms parts not available and parts distribution disconnect.
The contact owns a 2012 Chrysler 300. While driving 55 mph on the interstate, the vehicle lost power and all the warning indicators illuminated on the instrument panel. Also, the radio had no signal. The contact had the vehicle towed by triple aaa to the dealer (skyland auto group, 255 smokey park highway, asheville, nc 28806 (828) 667-5213). The contact attempted to reach the dealer, but received no response. The dealer had the vehicle since November 29, 2017. The VIN and failure mileage were unknown.
April transmission software patch was installed but the problem still occurs periodically. Since patch was installed transmission has locked in park twice requiring "emergency" release. Last week I pulled into my driveway, shifted into park and reached for a package on floor. While reaching car rolled forward hitting corner of brick garage knocking brick work loose and snapping garage door cable on right side of door.brickwork must be taken down and reinstalled. Am awaiting estimates. Photos are attached.
The contact owns a 2012 Chrysler 300. The contact received notification of NHTSA campaign numbers: 17V435000 (electrical system) and 16V240000 (power train); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. While pulling out of a parking lot, the vehicle suddenly lost power and caused the navigation and insturment panel to fail. The contact was unable to switch gears and move the vehicle. People nearby assisted the contact with pushing the vehicle to a nearby dealer. The contact had the vehicle towed to the morlan Chrysler dealer (374 siemers drive, cape giradeau, mo 63701; 573-207-4478 or 573-388-3217) where it was diagnosed that the alternator failed and also caused the battery to fail. The dealer diagnosed that the alternator needed to be replaced despite the recall remedy not being available. The vehicle was not repaired. The manufacturer was notified and filed a case. The contact stated that the case was being escalated, but the contact had not heard anything as of yet. The approximate failure mileage was 67,229. VIN tool confirms parts not available and parts distribution disconnect.
Got up in the morning started my Chrysler 300 let it run for 3-5mins before pulling off to get coffee. No issues going and returning which took 10-15mins tops. Returned home to pick up and drop my girlfriend off at work approx. 20-25 miles away. Made it there with no issues. I pull away from her job turn a few corners I suddenly hear a faint whining the steadily grew louder and began to smell electrical burning. I stopped at a red light popped the hood looked at the engine saw nothing but still smelled electrical burning. Got back in the car turned the car off then on again and pulled off. 5 miles from my girlfriends job I'm back on the highway going 60-65 the car is still whining the electronics started to flicker everything the needles everything just kept flashing or failed until the steering wheel locked up I couldn't break or gas but the car was still on and moving. I was only able to slowly work my way to the shoulder where I applied the emergency break to stop the car completely. I tried jumping the car but the wires melted which caused a little alarm because the cables where connected correctly. Got a tow home. On my own I removed the battery went to have it charged it would not hold a charge I bought a new one. Over $200. Upon connecting the new batteries neg connection which I did after connecting the pos. Connector I experienced a huge amount of sparking which actually ate away sum of the batteries neg. Connect...yes ate the metal knob...medal pieces like dust around it now but I don't think I damaged the battery. I checked the grounding it was all good or so it seemed. I removed the alternator took it to auto zone but unfortunately it has to be tested in the vehicle with the car running...which I clearly cannot start. Ive set up appointments online to have it fixed but nobody not even Chrysler has the parts yet...been 2 months. I'm just waiting.
The contact owns a 2012 Chrysler 300. While driving approximately 35 mph, a loud noise was heard coming from the front of vehicle and a burning odor was coming from the vents. Also the ABS and traction control warning indicators illuminated. The noise grew louder when the accelerator pedal was depressed. Also, the transmission warning indicator illuminated and the vehicle started to stutter. As the contact pulled the vehicle over to the side of the highway, the steering wheel seized and the vehicle failed to shift and engage into park. The emergency brake was engaged and the wiper blades inadvertently activated. The push to start/stop button failed to shut off the vehicle, but the vehicle eventually turned itself off. The contact called a tow truck. The tow truck driver opened the hood and smoke was present. The contact attempted to jumpstart the vehicle, but the battery failed to hold a charge. The vehicle was towed to darcars Chrysler Dodge Jeep Ram of marlow heights (5060 auth way, suitland, md 20746 (301) 423-5111) where it was diagnosed with an alternator failure. The alternator and serpentine belt needed to be replaced. The contact stated that the vehicle was not repaired at darcars due to the cost; however, the vehicle was repaired per NHTSA campaign number: 16V240000 (power train). The contact stated that the vehicle was towed to pep boys auto parts & service (6333 marlboro pike, forestville, md 20747 (301) 967-9140) where the alternator and serpentine belt were replaced. The manufacturer was made aware of the failures, but the contact as unaware if a case was opened. The failure mileage was approximately 51,000.
Takata recall. The contact owns a 2012 Chrysler 300. The contact received notification of NHTSA campaign numbers: 16V240000 (power train), 16V352000 (air bags) and stated that the parts were not available within a reasonable time frame to schedule the recall repairs. The dealer had been unable to provide an appointment within a reasonable time frame and asked the contact to leave the vehicle at the dealer for longer than 2 days with no option of a loaner vehicle. The dealer (dallas Dodge Chrysler Jeep,11550 lyndon B johnson fwy, dallas, tx 75238, (214) 327-9361) did not give a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
My battery light came on when I was leaving the grocery store. About a mile away I stopped at stoplight at a busy intersection on the highway and dash lights started coming on and off, radio and ac coming on and off and then car dies and will not restart. After 5 or 10 minutes get it restarted and will barely move. Luckily there was an auto parts store just around the corner. When I pull in the parking lot, car will not shift out of drive, will not shut off, wind shield wipers come on and won't go off, gauges all going crazy and have to use emergency brake so my car won't run through the front of the store while I go into store to get help. The guy hooks up to diagnostic device and it gives a read error. (hooks up to another car and no error). Finally get car to shut off after about 20 minutes. He tests battery and comes back low. New $200 battery and starts up fine, everything working again. Pull out of parking lot and start smelling something burning, smoke coming through vents, weird sound. Pull over and same things happen - gauges going crazy, wipers on, won't shift out of drive, won't turn off. Get out of car and take key out with me and wipers come on. Have to take out fuse to get them to go off. Lights come on. Have to disconnect battery to get them off - all of this when the key is not even in the car! $60 to have car towed to shop and $600 to have alternator replaced. Why is the 180 amp alternator not part of the P60 recall when it is having the same exact issues as the 160 amp alternator that was recalled"?" I keep seeing others saying they keep having the alternator go out again even after they replace it. I have had this car for 5 years and never and problems with it other than general maintenance stuff. I don't not feel safe driving it any longer.
Takata recall. The contact owns a 2012 Chrysler 300. The contact received a recall notification for the air bags. The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. In addition, while pulling into the driveway, the vehicle independently reversed and rolled into a flower pot. The contact was able to re-enter the vehicle, which was still in park. The contact was uncertain of what caused the failure. Since the failure, the contact constantly applied the emergency brake out of concern. The manufacturer was notified of the failure. The NHTSA campaign number was not provided. The approximate failure mileage was 79,000. Parts distribution disconnect.
The contact owns a 2012 Chrysler 300. When the contact placed the gear shifter in drive and attempted to drive, the vehicle intermittently failed to move. The contact had to turn the engine off and on for the vehicle to drive. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the electronic shift module lost ignition status, and the shifter was the root cause and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000.
I was waiting in the drive thru bank line and the car cut off without warning. I had it towed to the Chrysler dealership and was told that I need a new alternator. However there was a recall on the 160 amp Chrysler 300 (recal P60) but I was told by Chrysler that my car is 180 amp but I've experienced the same issue as the 160 amp. Something needs to be done about this.
Right side of the powertrain is having problems. The cylinder heads are not function as should be creating the car to misfire. The left powertrain was replaced cylinder head but the engine & powertrain as a whole is defective & is causing driving issues with the car. The car bucks (jolts foward) at idol & on the highway it putts feels like a transmission slip. It's not a constant steady speed. Making it difficult & scary to drive a long distance.
A D V E R T I S E M E N T S
- Roswell , NM, USA