This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE BETTER TIME FOR PARTS NEED NOW A FOURTH (4TH) VISIT TO DEALEARSHIP BY APPT NHTSA: "NO BACKUP CAMERA" COMPLAINT FILED WE ARE GOING ON MORE THAN A MONTH NOW BEFORE RESOLVE NO REPAIR PARTS AVAILABLE (X3) REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
BRAND NEW CHRYSLER 300 W/<1100MI "UCONNECT UPDATE ERROR CODE 20" VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X2) NO REPAIR PARTS AVAILABLE REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) "NO BACKUP CAMERA" "NO A/C & HEAT CONTROLS" - A/C FULL ON/OFF ONLY "NO RADIO / NO NAVIGATION / NO EMERGENCY" DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was in a "at fault" accident in Sept 2020 in my new car because the instrument panel failed to stay on started glitching while on the freeway hit tire in the road. Car insurance went up because of the points against my record. The Chrysler Corp has a recall on the same make and model but not my VIN number. My car is experiencing the same problems as the recall. I need the insurance company to remove the points and sue Chrysler for this accident that was very dangerous. I have videos of the car still glitching while Im driving for a few seconds to a few minutes at a time. Driving at night with the instrument panel glitching is very dangerous and I need help.
- Tracy, CA, USA
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- Fountain Hills, AZ, USA