This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I recently noticed a crack in the dashboard of my 1999 Chrysler 300M over the passenger airbag. The crack is about two inches long and getting bigger. There is also an oily substance surrounding the crack. I feel that this is a safety concern and may compromise proper deployment of the airbag resulting in bodily harm or possible death in the event of an accident. I am concerned that if I were to repair the crack it would it would further compromise the deployment of the airbag. Having researched this online it appears that many of the other identical models have the same problem.
Cracks on left and right side of dash covering the passenger side airbag. Concerned that these cracks will affect performance of the passenger air bag in the event of a crash.
As many people have told me there seems to be a recurring problem that has happed to my chyrsler 300M 1999. The passenger side dashboard is cracking by the air bag. I believe this should be a recall that has not yet happened.
After parking my car in my heated garage for most of the winter in sw pa, I got into it in the spring and noticed a small crack in the dashboard on the passenger side where the airbag is. Since then, that small crack has grown to about 8 and another one appeared on the right side that is now about 4 . I am afraid my airbag will accidentally deploy on even a small bump in the road. My car currently has about 53K on it. I will soon be contacting my local Chrysler dealer to complain! any hints you can provide on handling this will be appreciated!
- Eighty Four, PA, USA
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Consumer stated leather on the dashboard split where the airbags located, the splits were on both sides of the air bag section. Consumer took vehicle to the dealer, and was told that the warranty on the vehicle did not cover the leather splitting on the dashboard. Then, consumer called the manufacturer, and they said the same thing.
The dashboard cracked towards the windshield from the left side of the air bag and the right side of the air bag. The consumer was concerned that the air bag may deploy.
The dashboard had developed a cut or tear, where the passenger side air bag is installed. This could result in premature deployment of the passenger side air bag. The dealership indicated that the tear is a cosmetic issue and it is not covered under warranty. The tear cannot be repaired because it's a safety hazard, so the entire dashboard needs to be replaced. Consumer heard from other service dealers that the tear was due to the thinning of the dashboard to make the deployment of the air bag easier.
Air bag cover has a considerable crack on the left side. Consumer is concerned that the air bag will deploy prematurely or not deploy at all. The dealer claims that the crack cannot be repaired.
A crack had developed down the line of where the passenger side air bag was suppose to deploy from. This was a common problem, but the cause had not been determined and a remedy had not be found.
My passenger vehicle has a crack developing in the dash on the left side of the passenger air bag. This crack is about 5-6 inches long and appears to be growing. It is in line with what appears to be a slight depression where the air bag is located. This cannot be repaired by any cosmetic means due to the possibility of rendering the air bag ineffective. The dealer says it is not covered by any warranty or service recall. They will replace it for a mere #1100.00 plus. I don't understand why the safety devices are required to be installed in the cars when they are new but they are not covered by any warranty standard that requires the devices to be functional beyond the day you purchase the vehicle? for me as a customer this neither protects me by assuring my personal safety nor does it protect me financially. This is a rip off. Could any independent manufacturer survive building these devices and selling them under conditions that they will most likely to fail before you need them and cost a bundle to repair and that includes no warranty.
I own a 1999 Chrysler 300M and I noticed that the dashboard has a crack along the left side of the passenger air bag. I went to a vinyl shop to get it repaired and they told me they would not be able to repair it because it could affect the airbag deployment. My only option is to get the dashboard replaced which my dealer told me would cost $1000. The dealer told me that having the crack there could also affect the airbag deployment. I am not the first person to complain about the dashboard cracking in this area on this car. This repair should be covered by Chrysler, as it's their shoddy vinyl. It should be noted that this problem doesn't seem to be occurring in newer models and therefore I would assume Chrysler has found a fix.
There was a split in the middle of the dashboard where the air bag was located. The dealership was unable to repair the split because it may render the airbag operation. The cause of the split had not been determined.
A D V E R T I S E M E N T S
- Sun Lakes, AZ, USA