This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Check engine warning light cam on. Transmission lock in a low gear. Took to five star dealership wullenweber for service. Replaced a transmission module for $600. Two weeks later the transmission again lock in a lower gear while on I75. Had car towed back to dealership wullenweber were it was two weeks earlier. Told me that the transmission module was good but the engine bearing was blown and the a remanufactured engine would cost between $4,000 and $6,000. This is a 2001 300M with only 51,000 miles. What can you do to help as the dealership is completely refusing to accept any responsibility for the failure of the transmission and the resulting sever damage to the engine.
2001 Chrysler 300M 3.5L ho engine failure at 68,000 miles. Car was maintained with oil changes every 6000 (manual schedule a says every 7500) and engine has failed with major damage and estmiated parts bill of over $5000. I have contatced Chrysler customer service and taken tyhe car to dealer and the service manager has spoken with chryskler district manager and neither resource cares about my problem. Detroit says it is out of warranty period. The district manager says that since there was never any other complaint by me regarding the engine problem, which was unknown to me, they can't justify helping me. They do not care that engine was maintained within their standards. I am willing to do whatveer I have to at this point to solve the problem. I can't afford to have the car fixed for that much money and still have one year left on the lease. I have decided to take any and all action within my legal rights to resolve the issue. I am even considering putting the car on a trailer and parking it in front of a different delear every day until they help me. I am unemployed right now, so yes, I do have the time to do this and am willing to do it. Chrysler is seriously ripping people off here and they need to be stopped. Class action anyone?
2001 Chrysler 300M-noticed vehicle idling roughly, then about 2 days later the performance at take off was very poor, then at driving speed with constant RPM the vehicle would mis-out, shake violently and experince extreme lack of power, performance and response, virtually undrivable at low RPM and city driving. Vehicle has 47,748 miles. Chrysler has issued a service bulletin on this issue and have determined that the condition is weak exhaust valve springs. There claim is that I am not a client of theirs because I bought the vehicle used, original purchaser was a fleet operator, and that they probably did not perform proper pm for the vehicle and this was the cause of failure. Though there are no contibutory sighs of lack of schedule pm, worn rings (smoking),valve tapping, pinging or performance issue.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA