This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Chrysler Cirrus. While making a left turn between 10-20 mph, the vehicle lost power. The failure occurred on five different occasions and was repaired each time for a total cost of $2,283.04. The dealer stated that there were no recalls listed. The contact spoke with daimler Chrysler on three occasions and they stated that nothing could be done. They stated that they do not own their dealerships and it would be the dealer's decision to make the repair or issue a recall. Daimler Chrysler further stated that they would try and send a technician to inspect the vehicle; however, no one has yet to arrive. The failure occurs while driving, stopped, or making a right or left turn. The failure mileage was 49,784 and current mileage was 50,261.
I bougt a car about 3 weeks ago used and have had several problems with the car already. From the engine light coming on to the battery light. The 3rd day I had the car it dhad to go in the shop. I feel the problem it had it was their when I bought it. I did not have thew car long enough for it to have problems. The car is a 96 chrsyler Cirrus.
Chrysler knows about problem of head gasket w/oil leaking and requiring a $250 deductable to replace gasket when it should be replaced for free knowing it needs a new improved gasket that they manufactured
- Houston, TX, USA
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Vehicle is leaking oil from the engine gallery plugs just like the safety recall 671 that had received from manufacturer. But consumer's vehicle not included in recall due to VIN.
Noticed oil leaking under vehicle. Oil leaking from head gasket area. Returned to dealer. Headgasket replaced but at my expense due to car out of warranty. Although I have just 23,000 miles of the 36,000 mile warranty the car is over 3 years old.
Defective distribuator cap caused engine and fuel pump to melt. This could have caused vehicle to stall. Dealer said it was the type of gas used that caused engine line to burn.
We noticed major oil dripping. Our mechanic found it to be coming from the head gasket. We referred the problem to the dealer and to the 1-800 customer complaint number for Chrysler. We were told: A) the car is out of warranty B)they would not stand behind a bad head gasket at 40,000 miles, and C) although there was nothing wrong with the original head gasket design that the gasket has been completely redesigned and was on national back order. Our mechanic was able to obtain a new type and fixed the car. He said he has talked to other mechanics who are seeing this gasket oil leak problem on this chrylser. He said the old gasket was faulty and that the new design is three layer thick and very well designed. But, remember, we were told by Chrysler that the new one was not designed because there was any problem with the old one.
I am very displeased with my purchase of this vehicle. I will not ever purchase another Chrysler vehicle for the rest of my living life. I will also make sure to tell everyone I know which exist of my friends, family, coworkers and any other individual who even plans to purchase a Chrysler, to change their mind. When I took my car in for an oil change I asked them to check my car because it was making this clanking sound whenver I went on a bumpy road. I was told by the first mechanic once he inspected underneath the car, that my motor mount was broken and my main seal was leaking due to this broken motor mount. The mechanic said it appeared to be a manufacturer default because motor mounts are suppose to last a long time. I had a second opinion done on the car since the damages were so high in cost. The second mechanic said the same and thought it very suspicious that the motor mount was broken for a car that was only 3 years old. Both mechanics suggested I go to the dealer for warranty repairs. I had a personal mechanic friend of mine look at it also and he said it was strange that the motor mount was broken. He told me that he had a Mercedes with the original motor mount in it with 300,000 miles on it. When I called the Chrysler dealership they said it was not under warranty. I feel as though I have been very cheated at this point. All three mechanics said it was very strange and that it was a manufacturer default. I am completely fed up with this car of mine and wish I could get rid of it. I have had various other recalls with this car and have had to taken it in for repairs. When these repairs have been done, I have to pay money out of my pocket for these repairs. I do this because I need a car rental for the day so I can commute to work and to my babysitter's home. I lose time from work at my cost of an hourly rate of $16 and still spend another $36 to $67 a day for a car rental. Please try to aid me, I would greatly apppreciate it.
The head gasket at 36000 miles leaks oil this is a disappointment at this milage!!! the radio stays full of static all the time and I was told they would fix the gasket but not the radio even though they are both factory defects.
The consumer has been experiencing problems with timing belt in engine. While driving heard a faint popping sound, and vehicle cut off and wouldn't stop. The manufacturer has been contacted.
A D V E R T I S E M E N T S
- Green Wood Lake, NY, USA