2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,490 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Concorde engine problems

engine problem

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2002 Chrysler Concorde Owner Comments

problem #8

Apr 012010

Concorde

  • 73,774 miles

A D V E R T I S E M E N T S

2002 Chrysler Concorde 2.7L engine. Engine noise due to excess sludge build up in engine even though suggested maintenance routine was followed performing oil changes at proper intervals. Clio Michigan Chrysler dealership maintenance technician suggested a total engine rebuild or a used engine replacement at a cost of more than $3000 dollars even though the engine has only 73774 miles of normal driving use. Upon further investigation it was discovered that there have been numerous complaints and subsequent class action lawsuits filed against daimler Chrysler corporation as a result of premature failure of the 2.7L engine manufactured by the Chrysler corporation. I then filed a formal complaint with the Chrysler corporation in regard to the engine noise and possible premature failure and suggested repair cost and as of his date have not been contacted by the said corporation.

- Clio, MI, USA

problem #7

Dec 182008

Concorde

  • 84,747 miles
I was driving my Concorde home from work a week before christmas and as I turned on the ramp to get off the highway at the bottom of the ramp my car just quit running, no sign of a problem at all with it being such a large vehicle it is very hard to control the steering. I was really thankful that it did not happen on the main highway because I was in the middle lane most of the way home and could have been rear ended and seriously hurt. I would like to know what the customers can do to get reimbursed fully or partially for the repairs since they know that they have a big problem with the engines. I had to have my engine replaced and so I paid for an engine & labor. Also this past summer mine and a friend of mines air conditioner went out, another problem that they have swept under the rug. Please E-mail me and let me know what we as the customers can do to get reimbursed for the parts and labor to get our vehicles fixed. Thanks for your help in this matter.

- St Charles, MO, USA

problem #6

Apr 212008

Concorde 6-cyl

  • 40,500 miles
Engine failure on 2002 Chrysler Concorde with 2.7L engine. Vehicle only has 40,500 miles on odometer. Engine fail with no warning. Currently vehicle is at Chrysler dealer for diagnose and possible repair under extend warranty still in affect (7 yrs. Or 100,000 miles). At this time I do not know if the dealer is going to make good on warranty or not.

- Spotswood, NJ, USA

problem #5

Feb 012007

Concorde 6-cyl

  • Automatic transmission
  • 88,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Chrysler Concorde. While driving 55 mph, the vehicle jerked and then shut off without warning. Approximately ten minutes later, the contact was able to restart the vehicle; however, it shut off again. The dealer stated that a defective part in the engine caused the vehicle to overheat. The dealer repaired the vehicle, but the failure continued. As of November 21, 2007, the dealer had not repaired the vehicle. The failure mileage was 88,000 and current mileage was 90,000.

- Nashville, TN, USA

problem #4

Oct 262007

Concorde 6-cyl

  • Automatic transmission
  • 81,900 miles
The contact owns a 2002 Chrysler Concorde. While driving 40 mph, the vehicle overheated and was towed to the dealer. The dealer stated that the thermostat and radiator cap caused the failure. The mechanic replaced the parts; however, the failure continued. The dealer stated that the head gasket failed. As of November 9, 2007, the dealer had not repaired the vehicle. The failure mileage was 81,900 and current mileage was 82,224.

- Ontario, CA, USA

problem #3

Oct 092005

Concorde

  • miles
I purchased a 2002 used Concorde with around 40,000 miles. Four months, two oil changes, and 12,000 miles later the engine seized / timing chain broke. Myself and my children were uninjured. The estimate for repairs is at $5,692. The dealership and the consumer protection service contract provider are insisting this is due to lack of maintenance and will not cover the repairs. My mechanic informed me this is a common problem with this engine. After looking at it he said it was not due to lack of maintenance on my part, although I could have changed the oil more frequently. He said sludge build up is a known issue with this engine. Although I did not change it every 3,000 miles, I did change it within the 7,500 miles suggested in my owners manual.

- Winfield, KS, USA

problem #2

Aug 182005

Concorde 6-cyl

  • Automatic transmission
  • 108,000 miles
After parking caller tried to start vehicle and it would not start. Caller stated vehicle was making a ticking noise when he started it and then it would stop when the vehicle warmed up. Dealer and manufacturer have not been contacted yet.

- Detroit, MI, USA

problem #1

Nov 232004

Concorde

  • Automatic transmission
  • 15,000 miles
While driving about 15 mph and turning the corner engine began to knock loudly. Consumer contacted the manufacturer, who was very unsympathetic to problem. Consumer was furious.

- Copperas Cove, TX, USA

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