10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,718 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Chrysler Pacifica brakes problems

brakes problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2018 Chrysler Pacifica:

Unsubscribe any time. We don't sell/share your email.

2018 Chrysler Pacifica Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #17

Jun 042019

Pacifica

  • 11,142 miles

A D V E R T I S E M E N T S

Electrical and sensor issues. When my 2018 Pacifica is started in the morning I receive a fcw (front crash warning) after driving approximately one half mile and stopping at a stop light near my house. I have the gas saver on and my van will usually shut off. When I stop at the light, the console will flash fcw when no objects are in front or near me as well as two other censors flashing. The van completely shuts down and then flashes "start stop required". I then have to place the vehicle in park, turn it off, restart it, then shift back to drive all while in at an intersection. This has happened at least 12 times and creates a risk of being rear-ended. Since we purchased the van in August 2018, we have had: The uconnect center replaced on September 7 2018, the radio improperly activated or turned off incorrectly completely draining the battery requiring tow and service on April 12 2019, and the fcw was supposedly repaired on May 21 2019. Although it was "fixed" the fcw alert has occurred 3 times since it was returned less than 3 weeks prior.

- Chesapeake, VA, USA

problem #16

Apr 032019

Pacifica

  • 2,500 miles
Two incidents which happened within 4 months of each other. I have had the car less than 9 months. Most recent was April 3rd, 2019. I was waiting at a traffic light when I went to let my foot off the brake to drive when all of sudden the car stalled. An alert came up on the screen to tell me the there was an issue with the electronic stability control. I had to turn the car off and back on again to get it to drive. I had two small children in the car both times it has happen. It's my only car. It says there is no recall for this. When you google this problem though apparently it's very common with this van and Chrysler has no fix. Many people had this happen to them while the car was in motion. This is extremely concerning & you should demand Chrysler fix this issue please.

- Bloomfield, NJ, USA

problem #15

Apr 012019

Pacifica

  • 25,000 miles
We bought the car as a certified used car from a dealership in February, 2019. The car is a 2018, and had 22,000 miles at time of purchase. The car first stalled in late March, 2019. It stalled while at a red light, and cars had to be directed around the car. My child was in the car with me at the time. An error message appeared with something regarding the stability control. Since that first time, the car has stalled at a light 2 more times. We are bringing the car back to the dealer for service. When we called to let the dealer know the issue, they said they've never heard of this happening. I find that hard to believe with so many similar complaints. I am very concerned that this is a known issue that is not being addressed.

- Ambler, PA, USA

problem #14

Feb 262019

Pacifica

  • 14,000 miles

A D V E R T I S E M E N T S

Van will stall during low speed or idle. Stability/traction control will flash and van will need to be restarted. Has happened multiple times in intersections and once in stop and go highway traffic.

- Portage, IN, USA

problem #13

Mar 072019

Pacifica

  • 12,100 miles
My 2018 Chrysler Pacifica car stopped while I was driving. I had slowed down to make a left turn and it shut itself off. It quickly flashed a message about stability control and then showed stop, start, restart required. The car was still in drive. When I tried pressing the brake it was very hard and wouldn't move. I put the car in park and tried shutting it off and restarting it, but couldn't. I had a line of cars behind me, including a school bus and put my hazards on. I'm not sure how many tries it took, but I was finally able to get it to start and drive home. I have since driven the car without incident but I am very nervous that it will happen again. It seems like a huge safety risk.

- Milford, MA, USA

problem #12

Feb 152019

Pacifica

  • 9,300 miles
This complaint is just one of many I've had. Most recently, I've been stalled while waiting at a red light (thankfully) on a city street. I had an error message come on shortly followed by a prompt telling me that start/stop was required. So I had to put the car in park, restart and then car drove. This happened twice in one day and dealer couldn't find anything wrong. Left it has protocol passed all recommended checkpoints and that an engineer has to determine fix.

- Mequon, WI, USA

problem #11

Jan 072019

Pacifica

  • 14,000 miles

A D V E R T I S E M E N T S

My vehicle has been in for service at least 4 times for the stalling issue. I am either driving at 24mph or less and it just shuts off. Off. Sometimes im sitting at a light and it shuts off. I have almost been rear-ended 3 times. Police have had to direct traffic aroud me twice. My children are scared to ride in it. The media does not always work. A usb plug doesnt work the one used for car play. The rear sensors do not always work. This van is currently sitting in my garage. Useless to me. I am not putting my kids at risk any longer.

- West Bloomfield, MI, USA

problem #10

Jan 252019

Pacifica

  • 2,500 miles
On several recent occasions, our 2018 Pacifica (with ~3K miles on it) has stalled on us at an intersection after an error in regards to stability control. This has happened to both me and my wife while driving, and has nearly caused accidents on multiple occasions. The vehicle message has instructed us to put the vehicle in park and restart, and this has happened to us while in the turning lane facing oncoming traffic. The issue has happened to me as we were slowing down just prior to turning. We have young children, and this is a serious safety concern for us.

- Brunswick, OH, USA

problem #9

Jan 132019

Pacifica

  • 14,400 miles
On Sunday January 13th while getting off highway lost power steering while taking exit. Due to lack of power steering van went off the road up an embankment and damaged vehicle. I called Chrysler on 1/14/2019 and reported issue. Claim #57836097. I was told that someone from incident reporting team would be contacting me within 4-5 days. I have since called them again on 1/22/2019 and again today 1/28/2019. I have no choice but to drive vehicle because I am a 100% disabled veteran and in a powerchair. The van is customized for my powerchair and my only means of transportation. The power steering keeps going out intermittently and now other electrical issues are occuring now as well. The passenger side window comes down on its own, traction control light on dash goes on and off, stability warning flashes on dash and of course power steering light comes on and says service. Prior to the incident on the highway off ramp the steering went out for a few seconds. I brought it to Bonneville dealer in manchester nh and they told me it was just a fluke. Obviously it was not a fluke and my van is now damaged. Drivers side sliding door does not close right and is bent upwards and not sure what else may be damaged. Waiting on Chrysler for next step.

- Raymond, NH, USA

problem #8

Dec 142018

Pacifica

  • 6,000 miles
While driving my 2018 Pacifica in 45 mph traffic on a local road, the car flashed 'stability control' and lost all power. The brakes went hard, the car completely stalled. The display read 'stability control' then disappeared from the screen and it instructed me to put car in park and to restart the car. The second time this happened I was driving 50 mph on a state highway slowing to make a left turn when the vehicle did the exact same thing as stated above.

- Dallas, GA, USA

problem #7

Sep 262018

Pacifica

  • 17,900 miles

A D V E R T I S E M E N T S

The first incident occurred when I was in a parking lot. I got into my car and when I went to press the brake and push to start, my brake was locked and my computer started flashing service electronic stability control, park brake unavailable, enter auto-theft code and other numerous error messages. I had to have my car towed to the closest service and they didn't find anything wrong. Yesterday I was in traffic at a stop light and my car dinged, the check engine light came on, and my car said to put it in park and restart (this happened twice at the same light) then the error messages starting flashing (service air bag, service electronic stability control, blind spot alert unavailable, etc) today when I went to start my car the engine did not come on and the same error messages starting flashing as well as the check engine. This became an entirely new concern when this started happening while I'm driving. I have two small children in the car, and I'm pregnant. I just don't feel safe driving and this is our main vehicle, so we don't have much of a choice.

- Cumming, GA, USA

problem #6

Aug 152018

Pacifica

  • 7,500 miles
While driving approximately 35 mph, control panel stated "vehicle not in park" and then completely shut down. I had to coast into a parking lot. I put the vehicle in park and van restarted immediately. However, when I put the van into D (drive) the car reversed! I immediately braked and then preceded to drive forward. The "vehicle is not in park" has happened approximately 3 other times while driving but the engine never stopped. This is the 2nd time my vehicle has stalled while driving. It looses all power!!! the first time it was in the dealership, they could not detect any issues. It was very similar except the panel stated "vehicle is not in drive". this should not be happening to a brand new car! this is a safety issue and recalls should be placed as I have seen several other vehicles with similar problems. I have 3 small children and luckily they were not with me.

- Cicero, IN, USA

problem #5

Jul 162018

Pacifica

  • miles
The contact owns a 2018 Chrysler Pacifica, which was a trade-in of another 2018 Chrysler Pacifica. Within months of owning the vehicle, the electronic stability control warning indicator illuminated, which was the same failure experienced from the previously traded-in 2018 Chrysler Pacifica. The dealer (eastchester Chrysler Jeep Dodge Ram, 4007 boston rd, bronx, NY 10466, (718) 547-5500) was contacted and a diagnostic appointment was scheduled. The manufacturer was not contacted. The VIN and failure mileage were not available.

- Bronx, NY, USA

problem #4

Dec 152017

Pacifica

  • miles
The contact owns a 2018 Chrysler Pacifica. The contact stated that the electronic stability control warning indicator illuminated. The dealer (eastchester Chrysler Jeep Dodge Ram, 4007 boston rd, bronx, NY 10466, (718) 547-5500) was unable to determine a failure cause or a remedy. The manufacturer was notified of the failure and had no specific solution other than to trade the vehicle in for the same vehicle, which was not a repair remedy according to the contact. The VIN and failure mileage were not available.

- Bronx, NY, USA

problem #3

May 302018

Pacifica

  • 2,300 miles
The contact owns a 2018 Chrysler Pacifica. While driving approximately 45 mph, the vehicle stalled and lost braking and steering ability. There were no warning indicators illuminated. The contact depressed the start button and the vehicle restarted normally. The contact stated that the failure also occurred on May 19, 2018. The vehicle was taken to the naples Chrysler/Jeep/Ram dealer (6381 airport pulling road North, naples, Florida 34109) where it was awaiting diagnostic testing and repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,300.

- Naples, FL, USA

problem #2

Apr 162018

Pacifica

  • 300 miles
Power steering goes out while driving in service for second time with only 800 miles on it passenger front window rolls down while driving by its self passenger auto side door would open one day vehicle shut off and came to a complete stop in a parking lot with no notice or reason.

- Simi Valley, CA, USA

problem #1

Mar 052018

Pacifica

  • 44 miles
Bought vehicle on March 5, 2018, on the 2 hr drive home the cars main front center console starts rebooting and resetting over and over, the car then yanks us hard to the right and as I fight the driver assist mode to actually stay on the road, my husband and myself was plenty scared. We got the driver assist disabled, the heat was unable to be turned down, the steering wheel was so hot we had to put on gloves, the seat heat could not be shut down, we were with windows open in the snow, we had no choice. We attempted to restart the car, same functional issue. Contacted dealership following morning, informing them they said get in in right away, we took to local Chrysler on May 6th and they found nothing. They didn't believe us either. Happens again immediately the day after being there, again we took it in, they wanted it to continue when we pulled in we were told, I said it keeps taking us off the road. The 3rd time was the same only we almost side swiped another van by the skin of our teeth. Lucky we pulled hard and saved ourselves. It has now been at Chrysler repair more than 5-6 times same exact problem, their same exact excuses, no fix. Dealership where we purchased suggested we begin lemon law on it. I agree, I don't want to be the crash dummy. Chrysler has been notified online, they were insistent it can be fixed, its been a month, and they have had the car more than us, and they have put 1000 miles on it too, where as we barely got 450 with ride home. I have made first payment and have a rental now, a junkie one! please help us, this car is dangerous, and will cause a serious fatality the way it steers off suddenly. It is a catastrophe waiting to happen. On board computers fail on and off.

- Fort Wayne, IN, USA

Not what you are looking for?