This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed rusting in the strut towers. This problem started happening approximately when it was just 10 years old or less and got worse and worse over the years. I have not driven it for many years because it seems very unsafe.
Wanted to trade van in and they told me do to safety factors could not take in on a trade. Said that the rust on van under carriage was so bad that motor could fall out and it was not worth taking in on a trade do to this problem
There was no incident yet. The driver's side upper strut bracket is rusted about a 1/4 of the top side. Don't know where the moisture could have come from" the seals above that area seem ok. Couldn't find any past recalls for this issue but, the passenger's side is just fine. At this point the insurance company won't cover fixing it. And am not sure what could be done" this is my mom's car and the information below is mine.
The contact owns a 1999 Chrysler Town and country. In June of 2006, the contact was informed that the strut tower could detach from the vehicle and cause a crash. The vehicle was not repaired at that time and the mechanic warned him that a failure was eminent. In 2007, he took the vehicle to a repair shop for minor service and was informed that he could die if he continued to drive the vehicle. He was also informed that the strut mount tower was rusted out. As a result, it could separate at any given moment, burst through the hood of the vehicle, and cause the wheel to fall horizontally. However, the contact continued to drive the vehicle because he had no other means of transportation. He took the vehicle to jiffy lube for an oil change and had to sign a form acknowledging that the vehicle was unsafe to drive. The contact called the manufacturer, but was treated rudely and was disconnected. He feels that his vehicle is a safety hazard and could lead to a fatal crash. The current and failure mileages were 160,000.
- Woodberry, MN, USA
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The driver side shock absorber tower on a 1999 Chrysler Town and country has rusted through losing support for the shock absorber. Have checked other 1999 and 2000 Chrysler Town and country vans and they all have the same problem. What is being done to correct this problem? thanks, gps
Dealership tried but could not repair wharever is causing the clunking noise coming from under the front suspension. Other refers to seat heater burning a hole in the seat, dealership and manufacture refuse to repair.
Vehicle has a vibration in steering column when its driven at speeds of 50 mph or faster.dlr cannot determine cause, and cannot fix defect after 10 attempts.
A D V E R T I S E M E N T S
- Ossian, IA, USA