really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
53,231 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Chrysler Town & Country suspension problems

suspension problem

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2008 Chrysler Town & Country Owner Comments

problem #12

Oct 102015

Town & Country

  • 120,000 miles


Rear axle brace that fastens rear wheel to body broke, leaving wheel only fastened by spring and shock, flopping erratically. This has happened twice to us once at 20 mph and once at 40 mph.we both times brought the vehicle to a slow easy stop..we shudder to think what would have happened, at any higher speeds.the Chrysler dealership we showed photos of the broken bar to after the first break expressed surprise, "we have never seen this before " was their comment. The break was at the cut-out hole in the brace, the hole is fairly large, big enough to stick all 5 fingers into.(we notice that after 2009 models, this fairly large cut-out hole was reduced to a quarter inch slit, on the models we checked. Chrysler wanted to replace the entire rear axle, but we ended up taking it to a master welder who as a favor welded and sanded it to where you could not tell there was ever a break..6 months later in October 2015, it happened again breaking about 2 inches from the first episode break, on the same piece of metal.we were at about 40 mph, the back wheel flopping, almost throwing us off the road.this time we requested our welder friend to add plates to the brace, photo of finished job enclosed, you can still see the original cut-out..we figured we just ended up with a bad piece of metal on our van. But then in April 2016, my nephew, who has a 2008 Chrysler built van (sold by VW) experienced exactly the same axle brace failure, while moving, at exactly the same spot in the brace, at the same type of cutout hole.he lives about 5 miles from us, I personally examined his van axle brace, and we discovered the other side brace was almost broken through too..he has a wife and 3 small children, this was very traumatic thing for the family. We concluded this must be a very common problem, and wonder if people are not dying across the country from this obvious axle brace defect.

- Abbeville, SC, USA

problem #11

Oct 152015

Town & Country

  • 83,769 miles
The contact owns a 2008 Chrysler Town and country. The contact stated that all the warning light illuminated. The vehicle was diagnosed that the clock spring needs to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,769.

- Plainfield, IL, USA

problem #10

Nov 202015

Town & Country

  • 65,000 miles
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at approximately 20 mph, the steering wheel started to vibrate. In addition, the tie rod and the axle fractured. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 65,000.

- Saint Thomas, VI, USA

problem #9

Mar 012015

Town & Country

  • 55,000 miles


The contact owns a 2008 Chrysler Town and country. While driving at 40 mph, the contact heard a noise coming from the front of the vehicle. The vehicle was taken to multiple dealers who were unable to diagnose or repair the vehicle. The vehicle was then taken to an independent mechanic. The mechanic diagnosed that the front passenger bearing needed to be replaced. The vehicle was not repaired. The VIN was also included in NHTSA campaign number: 11V139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was 55,000.

- St Charles, IL, USA

problem #8

Dec 122014

Town & Country

  • 119,000 miles
To whom it may my 2008 Chrysler Town and country caught fire last Friday in my garage. When I woke up to bring my kids to school I noticed the back part of the car was burned in the car was filled with smoke. I immediately called the fire department once they got there they noticed the car was cold, that the fire had been started, and put itself out, in the middle of the night. The fire inspector came as well, and determined it was an electrical fire from the rear speaker, where my daughter typical sits. My car is a total loss. Likely we would not hurt, the fire was right about the gas tank! I'm wondering if this is something I could file a case on or if you can direct me to someone who handles cases such as this. As far as I know, according to my insurance company, price I was not going to help me out even though it was a manufacture error. Any information you could provide will be greatly appreciated. Thank you

- Framingham , MA, USA

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problem #7

May 102012

Town & Country 6-cyl

  • 35,000 miles
I purchased a used 2008 Chrysler Town and country touring edition with appx. 30,000 miles on it in late 2011. In may of 2012, I had an accident which only affected myself and the vehicle. While traveling approximately 45 mph the passenger rear wheel came off of the vehicle, causing the van to slam to the ground and me to perform emergency maneuvers to stop. The wheel, having had all five lug bolts sheared off, had bounced off of the vehicle doing considerable body damage. The brakes, axle, tire, et al had to be replaced. I chalked this up to coincidence, paid my deductible, and had over $3,000 worth of work done to repair the damage from the accident. This past Sunday, August 24th, 2014, the exact same thing happened. I was traveling slower this time, about 25 mph, and when I heard the same wheel making noise I pulled off the road into a strip mall parking lot just in time to have the wheel come off again, this time doing damage to the rear quarter panel, the bumper, the axle, brakes, tire, et cetera. It also forced me to make another emergency stop, this time in the lot, where the right side of my vehicle was damaged by the handle of a commercial dumpster that stopped my skid. I reached out to Chrysler because I cannot believe that the exact same thing to the exact same wheel would happen twice, and I now chalk it up to a parts failure on Chrysler's end. I was at first told that they were not responsible and that nothing would be done on their end. The following day, I spoke with the Chrysler dealership where the van was towed and was told by their head mechanic that the failure was due to the (factory) alloy rim. I again contacted Chrysler with this new information and was told that my case was being moved up to a "specialist" and that I would have to wait 3-5 days before I heard from them. I no longer feel safe transporting my family in this vehicle.

- Pittsburgh, PA, USA

problem #6

Apr 082014

Town & Country 6-cyl

  • 47,000 miles


Our van makes a grinding or rubbing noise coming from the front end/axles. It is especially noticeable when we are turning. It sounds like a fluttering/grinding of metal or some part that is revolving with the wheels as we drive.

- Alburtis, PA, USA

problem #5

Jun 072010

Town & Country

  • 30,000 miles
At approx 30,000 miles, I rotated the tires, the front/rear brakes were shot. I replaced everything. I later learned about the recall. Brewbaker Chrysler told me "too bad, I guess you learned a lesson" when I brought them my receipts for the brake parts. Around the same time, I was replacing the wiper blades when I notice the driverside front strut tower was severely rusted. Water is trapped in the "cup" of the strut tower and had eaten quite a bit. Shortly thereafter, I traded the vehicle. I had issues with the sliding rear doors(reopening with nothing in the way and closing too hard, ie safety feature inop), the automatic back door(broken linkage), the "Y" cooling hose broke/split, using a quart of oil every 1,000 miles and locking with the keys inside. Upon trade-in, the van had approx 58,000 miles. I will never buy another Chrysler product again! I've never had one vehicle with so many problems in such a short time. My current vehicle, 02 Chevy S10 4.3L V6 (owned since new, .2 miles) has 119,000+ miles and the only problem I've had was a bad tps, at around 100,000 miles. Chrysler needs to step up their game and fix there vehicles.

- Montgomery, AL, USA

problem #4

Nov 282008

Town & Country 6-cyl

  • 12,000 miles
I originally wrote a letter to Chrysler corporation in August of 2010 and instructed them to forward the letter to you. I do not believe that ever happened so I decided I should file a complaint. Myself. Back in 2010 Chrysler notified owners that there is a problem with the braking system in 2008 Town and country's that leads to premature wear. In the notice it said that Chrysler would pay for the first replacement of brake pads and rotors based on low mileage repolacements being required. I feel this is an unsafe situation that with no warning whatsoever the pads can just wear out and the rotors warp. I have had to replace the front brake pads 3 times with new rotors twice. Replaced at 12,000, 21,000, 34,000. The vehicle has been through a total of 4 new sets of pads and 3 sets of rotors. I also know that there is a defect with the front end geometry on the van and that could be a contributing factor. At a service appointment shortly after the initial purchase I was informed that the van needed all new struts, shocks, bushings, and front sway bar. The service manager indicated that there was a bulletin, and that the height of the mounting points were off, and thus all new parts were needed to fix the front end geometry, so the front sway bar would not break or wear out prematurely. I feel that the entire brake system is too light for the overall weight of the vehicle and the heat generated by the rotors is very dangerous. I feel the brakes should be recalled by Chrysler, and fixed.

- Lincoln, NE, USA

problem #3

Jun 152011

Town & Country

  • 21,000 miles
The contact owns a 2008 Chrysler Town and country touring. The contact stated that while driving 50 mph, the vehicle pulled from side to side. The vehicle was taken to the dealer, who diagnosed that the vehicle needed an alignment. The remedy failed to repair the failure. The vehicle was then taken to a local repair shop, who diagnosed that the rear axle was bent and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 21,000 and the current mileage was 42,000.

- Macon , IL, USA

problem #2

Dec 302009

Town & Country 6-cyl

  • 51,000 miles
In December 2009 there was a loud rumbling sound coming from the front of my car. I took it to merlins & was told it was both front wheel bearings. I paid $600 to have the bearings repaired. Now in September 2011 I'm having the same problem that the front bearings need to be repaired.

- Hanover Park, IL, USA

problem #1

Oct 092007

Town & Country 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2008 Chrysler Town & Country. While driving at any speed, the vehicle tends to pull to the right. The vehicle has been diagnosed by the dealer, but the failure still occurs. Updated 06/17/08.

- Hamlin, NY, USA

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