This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving my Town and country Chrysler minivan the engine just shutoff without any warning on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. My kids were with me. We could have been severely injured if the car behind me had hit me.
Driving my Town and country Chrysler minivan the engine shutoff on a Chicago interstate. I almost got hit by multiple cars behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My kids were with me. We could have been serously injured if the case behind me had hit me.
As I was driving my Town and country Chrysler minivan on a busy road the engine shutoff. I almost got hit by the car behind me as I could no longer drive since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
As I was driving my Town and country Chrysler minivan the engine shutoff on a main street. I almost got hit by the car behind me as I could not accelerate since the engine shut off. I put on my hazards and pulled over in order to put the van in park and restart the van. My kids were with me. We could have been severely injured if the car behind me had hit me.
We were driving at about 20-25 mph, and the car stalled in the street and the electronic stability control light came on. We put the vehicle in park, and re-started the van. The van worked fine for about three days and did it again. It has done this a total of 5 times in the last month.
- Buckley, WA, USA
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On several occasions our Chrysler Town & Country 2010 has had power failure. A stability control light comes on, and then the power steering fails. It becomes difficult to steer the van, the speed of the car rapidly declines, and if I push on the gas pedal there is no change in speed, I have to press very hard on the brake, and there is resistance, to bring the van to a complete stop. After the van comes to a complete stop, we can restart the van by placing it in park, and restarting the ignition. This power failure happens at random times, and we are unable to predict when it will occur or where it will occur.
We have had several issues that vehicle will not start. Key turns but ignition seems to not acknowledge and fails to start vehicle. Happened even on a ferry one day. So far, no towing has been necessary. Very worried that if its an ignition issues, what if while driving it fails to keep car moving? we drive a lot of miles to and from fl and it is very concerning. My local mechanics cannot find any issues and I feel Chrysler has not addressed properly.
In trying to find out what was causing my windshield washers to not work, after four visits to the dealer, it was determined that the tip module was bad. (probably causing other problems that I had not checked about). The part is going to cost $850 and is not available due to the inability of the manufacturer to supply the parts fast enough because of the high demand. This car only has 13,000 miles but is four years old so out of warranty. I think due to the large incidence of failure of this part, there should be some compensation or recall information.
Pavement was wet and went to stop quickly. ABS was enabled for a few seconds then the system shorted, leaving only standard brakes. The ABS light, traction control and engine lights came one. The ABS system would no longer function. Traction control would not function. This was very evident on ice. Speedometer would not read out. The speedometer would be at zero then when driven the vehicle would ding about every 5 minutes and speedometer would go up and down to zero again. The engine and transmission would not shift correctly. It would always seem to drive in a higher gear. The odometer would no longer function. The electric van doors would not work when the vehicle was running. They would work when vehicle was off. Took van to dealer for repair. The ABS control module was faulty and had corrosion on the connections which needed to be replaced. The van was absolutely worthless until this was replaced which cost $850.
I was coming home from work and when I parked in the driveway, put the car in park, turned the key off the key would not go into the off position and I couldn't get the key out. I had to start the car 3 or 4 times, take it out of park and put it back in park again. Finally on the 3rd or 4th try the ignition switch worked. It has been happening more frequently since May.
Car shut off while driving. Called Chrysler direct was told its not covered under recall no. L02 & L25. Also contacted local dealer ferrario's(in towanda pa) about this recall they said they can't get the parts to fix it. Their response was drive straight and don't hit bumps. Told Chrysler hotline the comments all I get from them is "it's not covered under the recall & we suggest to get it fixed and hold on to all receipts to see if it will be covered at a future date. Isn't this like the GM recall that has killed people?
My wife was driving alone, North bound on I 65 South of louisville, Kentucky when the back end of the vehicle swayed and she proceeded to slow down and pull off by driving on to the right berm. A tractor which was mowing the grass the side of the road swung up onto the pavement and my wife ran into it. The tractor driver was ejected from the tractor. The front end of the Town & Country received extensive damage and the insurance company stated that the vehicle was totaled. My wife received extensive bruises to her right side, and her forehead struck the steering wheel. Both bones in her left arm were broken, probably due to the fact that the air bag did not deploy. She was taken to the hospital in louisville, Kentucky. Two days later surgery was required as plates and screws were installed in her left arm to hold the bones together and a cast applied. Inspection of the front seat after the accident showed that the horn in the steering wheel still worked but the cover of the air bag in the steering wheel was still secured.
The contact owns a 2010 Chrysler Town & Country. The contact stated that while driving 30 mph, the vehicle stalled and the electronic stability control warning lamp illuminated. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 62,000 and the current mileage was 74,000.
A D V E R T I S E M E N T S
- Lake Zurich, IL, USA