This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The interim repair was performed; however, the part for the recall repair was unavailable for an unreasonable amount of time. The manufacturer was made aware of the issue. A failure was not experienced.
The blind spot system failed. I checked with the dealer, and the sensor that has failed would cost over $1000 to replace. I believe that the there is a possible problem with water intrusion that is the root of the issue. While I understand that the vehicle is long out of warranty, for a safety feature to fail (and based on the internet chatter, and the fact that the dealer had the part on a 20+ part back order)...I think that there is a certain design problem. Additionally, the $1000 cost is certainly excessive.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure; however, they would not use the window due to the affected part being disconnected. The consumer traded the vehicle in September 2015. Updated 01/26/16. The consumer no longer owns the vehicle. It was traded in. The consumer believes it was repurchased. Updated 2/1/2016.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
- Independence, MO, USA
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The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I received a recall notice by mail at the end of 2014 for a rear quarter vent window switch. My 2012 Chrysler Town & Country was taken to the nearest official Chrysler dealership in January, and the switch was disconnected. The dealer did not have it in stock. As of August 2015, the part is still on back order with the manufacturer and this is still an open issue. I find this to be highly unsatisfactory & unacceptable to continue to get recall notices in the mail for a part that the manufacturer cannot support getting out to requested dealers to service their customers!
The contact owns a 2012 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced the failure.
The contact owns a 2012 Chrysler Town and country. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in May 2015. After contacting the dealer on multiple occasions the contact was informed that, the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
This vehicle had a recall I was notified about in may of 2014 with faulty rear quarter vent window switch. I have taken it to the dealer several times and continue to be told they don't have the parts yet. A year and a half and still no parts seems to be complete incompetence don't you think. Help
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. MA 09/25
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. While driving approximately 20 mph, the vehicle shut off without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
A D V E R T I S E M E N T S
- Richland Center, WI, USA