really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
16,530 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chrysler Town & Country electrical problems

electrical problem

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2012 Chrysler Town & Country Owner Comments (Page 12 of 13)

« Read the previous 20 complaints

problem #23

May 012014

Town & Country 6-cyl

  • 18,000 miles


-stalling when you try to start. I push the button and it stalls. When I get to my destination, it switches from off to accy. The stalling issue continues to get worse. Now, it acts as if it is trying to start the engine and nothing connects. This morning, it took approximately 10 tries to get it to turn over. This was after I had driven it a couple of miles. Then, when I arrived at work, it went into the accy mode again as I was opening the door to exit the vehicle. The dealer hooked it to their computer months ago. But, I guess if there is not code, the problem doesn't exist"??" the last time they suggested it was related to a transmission issue that they addressed.

- Shelby Township, MI, USA

problem #22

Aug 182013

Town & Country 6-cyl

  • 18,000 miles
When traveling to Florida from buffalo, the battery light on the dash came on just outside of orlando, Florida. It slowing started to affect the vehicle with the transmission not shifting and resulted in the engine running at 5000 RPM just to maintain 55 mph in a construction zone with no pull off to safely leave the highway. The battery finally died when we reached our destination and it was the alternator that had malfunctioned. The temperature that day was over 100 F. it could have caused an accident had I not overworked the engine.

- Darien Center, NY, USA

problem #21

Jun 302014

Town & Country 6-cyl

  • 30,000 miles
We contacted the local dealership in July and were told that they would call us when the parts to fix the faulty window switch on the driver's side door were received. As of today, they have not received the parts. We feel that 4 months is too long to wait for parts to fix a safety recall issue.

- Ballwin, MO, USA

problem #20

Sep 262013

Town & Country

  • 53,500 miles


When I start the car it will run fine and then the ignition switch will turn off leaving me with steering and braking power dead. Sometimes I will try to start the car and it will not start and the starter will just keep going so the only way I can get the starter to stop is to put it in drive. This has happened several times and fortunately I was driving at low speed or stopped. Had it happened at higher speeds or on the freeway, it could have resulted in a deadly crash. I took it into the dealer and they said it was a defective ignition switch and replaced the switch. So far the problem has not recurred. My complaint is also that I have asked the dealer and Chrysler motors for reimbursement, $450 and so far they have refused because it was not an item on their recall list and I was out of warranty on mileage. I know that Chrysler has known about defective ignition switches for several years so why have they not notified owners. This is a very dangerous problem, like GM had.

- El Paso, TX, USA

problem #19

Jun 022014

Town & Country

  • miles
The contact owns a 2012 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V2340000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Thorndale, PA, USA

problem #18

Sep 222014

Town & Country 6-cyl

  • 65,000 miles
I had just drove to the store vehicle ran fine. Came out of store and went to start the car. When trying to start the car I notice the starter trying to turn over but was not starting. I tried starting it 6 time and finally started. I went to auto zone had the check starter system. Battery, alternator and starter passed. Was informed could be bad gas or fuel pump going out. So got gas treatment and after a weekend and half of fuel treatment and change of gas was having same issue. Well this last Saturday I went daughter's game and heard what sounds to be an electric motor front under the van driver rear tire. Didn't mind it over the 5 hour game I checked on the van multiple times and the sounds was still there. End up having to get jump started the battery was dead. Was able to get the van home. I got an electrical schematic on the 3.6L engine performance circuit. And come to find out that the fuel relay is inside the tipm. I am able to pull the mac fuse to stop the pump afraid of what this may cause issues with I am disconnecting battery when I get out of van. I contact dealer and told them of my finds and found out not covered. So at this time it is hard to start and fuel pump runs after key is out of ignition.

- Lusby, MD, USA

problem #17

Jun 022014

Town & Country

  • miles


The contact owns a 2012 Chrysler Town and country. The contact stated that the vehicle was taken to a dealer in June of 2014 after receiving a recall notice for NHTSA campaign number: 14V234000 (electrical system). The dealer did not perform the remedy listed in the recall, which was to replace the faulty window switch with a newer version. Instead, the dealer removed the window switch rendering the rear quarter vent window unusable. The contact was informed that there was no estimated date for the new switch to be installed because the part was unavailable. The manufacturer was notified. The contact had not experienced a failure.

- West Long Branch, NJ, USA

problem #16

Jun 092014

Town & Country

  • miles
The contact owns a 2012 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.

- Roswell, GA, USA

problem #15

May 162014

Town & Country 6-cyl

  • 13,000 miles
This is a minivan. The rear hatch/liftback intermittently fails to operate at times. The hatch can either be manually opened and closed, or electrically opened and closed via the remote control or via the button at the rear inside or a button above the dashboard. If the hatch is open and fails to close electronically, then the door will not latch by any means, even if the door is close manually. I have had to hook the bottom of the door with a rope and tie it shut, but the door is not mechanically latched. I have had the minivan to the dealer on 3 separate occasions to get this problem fixed under warranty and the problem is still not fixed. The 1st time the vehicle went in for repairs the center witnessed the problem and replaced the latch. Numerous codes were recorded in the black box. Not sure if Chrysler used these codes to consider further parts replacement, but they won't replace anything at this time. Chrysler is not willing to replace any further components without the problem occurring at the service center. The problem was witness by wife, 3 children and myself. The kids have had to crawl over the rear seat to get access to things in the rear of the van due to the hatch not working. The big concern is the hatch not latching in the closed position when traveling.

- San Diego, CA, USA

problem #14

Sep 102014

Town & Country

  • miles
The contact owns a 2012 Chrysler Town and country. The contact received notification for NHTSA campaign: 14V234000 (electrical system) and stated that the part was not available. The dealer was uncertain of when the part would become available to service the vehicle under the recall. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Williamsville, NY, USA

problem #13

Jun 142014

Town & Country

  • 37,000 miles


The contact owns a 2012 Chrysler Town and country. While operating the vehicle with the windshield wiper switch in the off position, the wipers would erroneously activate and the instrument panel lighting flashed off and on. The dealer stated that the ground cable was faulty. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The failure mileage was 37,000.

- Winona, MO, USA

problem #12

Apr 122013

Town & Country

  • 300 miles
On April 12 2013 was the first problem that started with the vehicle. While driving the windshield wipers turned on while driving. I was unable to turn them off until I disconnected the battery. I have had several experience with the vehicle turning off while driving going highway speeds. It sometimes won't even start up, just flashes blind spot unavailable. Also the alarm goes off at random times. The sliding passenger doors open and close when vehicle is off and sitting in drive way. Both doors will open half way then suddenly start to close with nothing blocking the door. Power stow and go malfunctions all the time!!!!. the vehicle is putting off a very heavy gasoline smell now when it starts. I feel like this car is possessed. Chrysler will not help me with this situation. They are putting my family in danger everyday!

- Las Vegas, NV, USA

problem #11

May 052014

Town & Country 6-cyl

  • Automatic transmission
  • 30,000 miles
The contact owns a 2012 Chrysler Town and country. The contact stated that the wires connected to the power outlet burned causing smoke to seep from the air vents without warning. The vehicle was taken to the dealer where the technician diagnosed that the led light strips added to the vehicle caused the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000. Updated 10/10/14 the consumer stated the after market led strip in the front headlights caused the electrical wires to burn inside the vehicle. Updated 03/31/15

- San Jose, CA, USA

problem #10

Mar 272014

Town & Country 6-cyl

  • 37,000 miles
Car wireless ignition would not recognize the key, so car would not start, stranding my wife out of state. Part was replaced at a cost of $650, two dealers told me this was a huge problem and it is hard to get the part. The replacement module is now doing the same thing and not working. Another issue is that the door will not unlock.

- Lawrence, KS, USA

problem #9

May 012014

Town & Country 6-cyl

  • Automatic transmission
  • 50,400 miles
The contact owns a 2012 Chrysler Town and country. The contact stated that the turn signal indicators on the side mirrors failed. The vehicle was taken to a dealer where the technician diagnosed that the blind spot module was broken. The vehicle was repaired. The manufacturer was made aware failure. The failure mileage was 50,400. The current mileage was 52,000. Updated 08/11/14 updated 08/12/2014

- Rochester, NY, USA

problem #8

Apr 212014

Town & Country 6-cyl

  • 29,900 miles
I was driving down the highway and my drivers side blind spot detector came on. So I waited for the car to pass. No one was there. Then a car passed and the detector went off. The detector came on again and no one was there. The continued to go in and off even with the wire barrier. Driving in town passing a tree with my blinker on it would light up and ding at me. I became frustrated and less than a week later both lights came on and told me to service blind spot detection and that it was unavailable. Took it to the dealer was told it was a possible update (I'm sick of updates). Come to find out the drivers side blind spot detector took a crap. I'm still under warranty so it will be fixed. I've had nothing but problem with my Town and country since I got it almost 2 years ago. Damaged key warning, key left vehicle when it's sitting right next to me, sliding doors open and just clicks, blind spot detection already took a crap, remote start stopped working has since been fixed with "update", push button would show it was started but it wasn't went to start it and the engine got stuck just turning over, going to accelerate and the engine accelerates and gets stuck in a higher gear and takes a while to shift down unless you push the brake and slow down, go to resume cruise control only 2-3mph away from my set speed and it accelerates to 3-5 mph above my set speed. If I had it in the shop every time something was wrong I would never have it. I have 2 children and work full time. I don't have the time to be without a reliable vehicle. I haven't taken it in every time so I made a list the last time and but everything wasn't fixed. Keep getting told of "updates" really? wow. For the price I paid I would think she should run perfect for at least a few years with regular maintenance. I'm not impressed with Chrysler this far.

- Albion, MI, USA

problem #7

May 012014

Town & Country 6-cyl

  • 48,500 miles
I own a 2012 Chrysler Town & Country. While driving down the road my blind spot indicator lights up both on the mirrors and the dash. It continues to ding, chime and light up while you are driving. The vehicle was taken to the dealership where I was informed that I had to replace the blind spot indicator and that I had to pay to have this replaced. I have 48,500 on my vehicle this vehicle has been well maintained. This is definitely a problem as there was another Chrysler Town & Country at the dealership at the same time mine was for the same issue.

- Coloma, MI, USA

problem #6

Feb 272014

Town & Country

  • 14,000 miles
Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.

- Effingham, IL, USA

problem #5

Jan 152014

Town & Country 6-cyl

  • 47,500 miles
Blind spot indicator failed. Constant service reminder. Took in for service. Repair cost is $2,200, failed due to road dirt, salt, corrosion, etc. Warning cannot be turned off since it is a safety feature. Cannot see parts of dash display while the warning is on. Distracting to driver. Seems like bad engineering to me. It's not much of a safety feature is it constantly bothers the driver while driving. If the expense is so great it should work better and if it is distracting there should be a way to turn it off so the distraction goes away.

- Gaylord, MI, USA

problem #4

Jan 182014

Town & Country 6-cyl

  • miles
As I was coming home from work at night on January 18th 2014 my lights on my 2012 Chrysler Town and country went out for a couple of seconds and than came back on. I was going 70mph on the highway and very thankful that I did not crash because of this. I took my van in and found it out it is the totally integrated power module. The part I need is on back order and no one has an eta. I have been without my vehicle since January 29, 2014. I have been in contact with Chrysler and they say that there is nothing they can do and basically they are not responsible for the defect part. I have been in contact with multiple dealerships and this has not been an isolated incident. Dealerships have seen multiple incidents on the tipm. The part is on national back order, so that also raises a red flag. I have done some research on this and have found out this has been going on for many years. I'm not understanding why Chrysler is not being held responsible for this defective part. How many people have to get hurt before something is done. There is a class action lawsuit against Chrysler for the tipm. What more needs to be proved that there is a significant defect with this part and have Chrysler held responsible" the dealership where my van is stated to me that the tipm has made my vehicle unsafe to drive. Why does this not scream safety recall?"

- Auburn , MI, USA

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