Car wireless ignition would not recognize the key, so car would not start, stranding my wife out of state. Part was replaced at a cost of $650, two dealers told me this was a huge problem and it is hard to get the part. The replacement module is now doing the same thing and not working. Another issue is that the door will not unlock.

- Lawrence, KS, USA

The contact owns a 2012 Chrysler Town and country. The contact stated that the turn signal indicators on the side mirrors failed. The vehicle was taken to a dealer where the technician diagnosed that the blind spot module was broken. The vehicle was repaired. The manufacturer was made aware failure. The failure mileage was 50,400. The current mileage was 52,000. Updated 08/11/14 updated 08/12/2014

- Rochester, NY, USA

I was driving down the highway and my drivers side blind spot detector came on. So I waited for the car to pass. No one was there. Then a car passed and the detector went off. The detector came on again and no one was there. The continued to go in and off even with the wire barrier. Driving in town passing a tree with my blinker on it would light up and ding at me. I became frustrated and less than a week later both lights came on and told me to service blind spot detection and that it was unavailable. Took it to the dealer was told it was a possible update (I'm sick of updates). Come to find out the drivers side blind spot detector took a crap. I'm still under warranty so it will be fixed. I've had nothing but problem with my Town and country since I got it almost 2 years ago. Damaged key warning, key left vehicle when it's sitting right next to me, sliding doors open and just clicks, blind spot detection already took a crap, remote start stopped working has since been fixed with "update", push button would show it was started but it wasn't went to start it and the engine got stuck just turning over, going to accelerate and the engine accelerates and gets stuck in a higher gear and takes a while to shift down unless you push the brake and slow down, go to resume cruise control only 2-3mph away from my set speed and it accelerates to 3-5 mph above my set speed. If I had it in the shop every time something was wrong I would never have it. I have 2 children and work full time. I don't have the time to be without a reliable vehicle. I haven't taken it in every time so I made a list the last time and but everything wasn't fixed. Keep getting told of "updates" really? wow. For the price I paid I would think she should run perfect for at least a few years with regular maintenance. I'm not impressed with Chrysler this far.

- Albion, MI, USA

I own a 2012 Chrysler Town & Country. While driving down the road my blind spot indicator lights up both on the mirrors and the dash. It continues to ding, chime and light up while you are driving. The vehicle was taken to the dealership where I was informed that I had to replace the blind spot indicator and that I had to pay to have this replaced. I have 48,500 on my vehicle this vehicle has been well maintained. This is definitely a problem as there was another Chrysler Town & Country at the dealership at the same time mine was for the same issue.

- Coloma, MI, USA

Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.

- Effingham, IL, USA

Blind spot indicator failed. Constant service reminder. Took in for service. Repair cost is $2,200, failed due to road dirt, salt, corrosion, etc. Warning cannot be turned off since it is a safety feature. Cannot see parts of dash display while the warning is on. Distracting to driver. Seems like bad engineering to me. It's not much of a safety feature is it constantly bothers the driver while driving. If the expense is so great it should work better and if it is distracting there should be a way to turn it off so the distraction goes away.

- Gaylord, MI, USA

As I was coming home from work at night on January 18th 2014 my lights on my 2012 Chrysler Town and country went out for a couple of seconds and than came back on. I was going 70mph on the highway and very thankful that I did not crash because of this. I took my van in and found it out it is the totally integrated power module. The part I need is on back order and no one has an eta. I have been without my vehicle since January 29, 2014. I have been in contact with Chrysler and they say that there is nothing they can do and basically they are not responsible for the defect part. I have been in contact with multiple dealerships and this has not been an isolated incident. Dealerships have seen multiple incidents on the tipm. The part is on national back order, so that also raises a red flag. I have done some research on this and have found out this has been going on for many years. I'm not understanding why Chrysler is not being held responsible for this defective part. How many people have to get hurt before something is done. There is a class action lawsuit against Chrysler for the tipm. What more needs to be proved that there is a significant defect with this part and have Chrysler held responsible" the dealership where my van is stated to me that the tipm has made my vehicle unsafe to drive. Why does this not scream safety recall?"

- Auburn , MI, USA

The contact owns a 2012 Chrysler Town & Country. The contact stated that while driving 25 mph, smoke emitted from the driver's side front control panel. The vehicle was moved to the shoulder where a thermal event occurred in the door panel. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 22,000....updated 08/22/13

- Harrison, NJ, USA

Our vehicle is equipped with power opening and closing side doors. My five-year-old son was outside the car, leaning against the car with the passenger side door open and his hand against the B pillar. My wife, not knowing where his hand was, started the door closing using the power feature. The door closed and latched completely, crushing two fingers of my son's hand in the process. Thankfully, there were no broken bones and only minor injury, but the door did not hesitate to close whatsoever despite the obstruction. Upon returning home from the emergency room, I tested the anti-pinch sensor on the door as it closed using a block of wood. The force exerted on the block was significant enough that I had trouble holding on to the block and was surprised at the amount of pressure exerted. The door did eventually reverse, but only after crushing the block of wood to a depth of approximately 1/8 inch. The obstruction sensors are completely insufficient to avoid injury.

- Frederick, CO, USA

My husband and I purchased a 2012 Chrysler Town & Country touring van on 8/4/2012 at your dealership. VIN [xxx]. this is our 6th or 7th Chrysler/Dodge van. On February 7, 2013 as I was approaching the cvs drug store side parking lot in Plymouth with my right foot on the brake the van suddenly accelerated and went over the sidewalk and contacted the building. The result was substantial damage to the front end of the car, $5734.90 and some cracked ribs, bruised breast bone and whip lash like injury to my neck. I was taken to the emergency room at Plymouth hospital by the Plymouth fire & rescue. They took X-rays and a ct scan. The Plymouth police investigated the accident. The cvs manager said there was no damage to the building. I am very concerned about what happened. This all happened so fast. The air bags did not deploy. I am a good safe driver with no moving vehicle violations. We have a 2007 Chrysler aspen purchased new at carlson motors in concord and a similar thing happened to my husband when exiting a steep driveway on West shore road in hebron. The aspen suddenly accelerated forward but since he was braking to go down the steep driveway, he was able to stop it and put it into neutral. I followed the aspen my husband was driving down I-93 to concord however the aspen engine suddenly quit just before the southbound rest area. He was able to make it into the rest area and called for a tow truck to finish the trip to concord. Carlson?S had the car for 2 or 3 days and said they replaced a computer component under the original factory warranty. I am very worried that there is something that goes wrong with the "fly-by-wire" electronic accelerator on these cars. Things do go wrong with computers! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hebron, NH, USA