This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While parked in my attached garage, some function of the car's electrical system turns on and drains the battery. A boost/charge is required to enable the car to start. The car is now in for the fifth time for this condition (11,097 miles) and the dealer has had the car overnight for a total of 22 days so far. I am unsure how long they will have it this time. My concern is a fire may occur in the vehicle due to an overload condition that may cause my house to burn down and a possible loss of life.
My 5 year old daughter was climbing out of the driver side power sliding door when she must have bumped the button to close the door. It closed on her head just behind her ear and kept pressure on it without releasing. My wife had to jump out and firmly push the door open to dislodge her head. She had an indentation on her head and a good sized bruise...not to mention she was terrified and screaming! we are so blessed that it wasn't her neck that got stuck in there. I did a little research online and have found videos where people put things like pencils and blocks of wood in between the door and the pillar and the door snaps them like they are twigs. This is terribly unsafe! Chrysler needs to do something about this. Very disappointed!!!! what kind of family vehicle is this"?"
The contact owns a 2013 Chrysler Town and country. The contact noticed a burning smell from the rear of the vehicle. The fire department reported to the scene and noticed that the electrical outlet that was located on the rear driver's side was melted. The vehicle was taken to the dealer for diagnosis however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 242.
The contact owns a 2013 Chrysler Town and country. The contact stated that while driving 65 mph, the lane departure warning system light illuminated and remained illuminated but there was not an object near the vehicle. The contact also stated that the sunroof could not be opened. The vehicle was taken to the dealer for inspection and they stated that they could not determine the cause of either failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 1,500.
HVAC is three zone automatic control intermittently all vents on driver's side only starts blowing in cold outside air first noticed when driving on Pennsylvania turnpike in 0 degree weather legs numb with burning, stinging chill glass fogs and doesn't clear with cold outside air blowing took to dealer 4 times for repair and was told they could not fix and it was Chrysler's problem Chrysler's field representative told me Chrysler was aware of problem and is working on it but there is currently no fix (3/14/2013) he is referring me to Chrysler's lemon law department. Chrysler and dealer refused to take the van back or exchange it.
A D V E R T I S E M E N T S
- St. Clair, MI, USA