This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tensioner pulley assembly has broken a total of 4 times. Consumer has to pay for it out of pocket again. Problem may be caused by the shaking of the engine, it sheared off right at the bolt. Dealer has never explained the reason, they just ordered the parts.
Intermittently vehicle shuts down and dies. Vehicle will restart immediately. Dealer has not been able to duplicate the problem. Windshield wipers malfunctions.
Independent mechanics have told us of many failures of transmissions and head gaskets, and they say that Dodge is paying half the cost as they did with us to avoid a recall where Dodge would have to pay the full cost of repair. Rec.
- Molalla, OR, USA
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Was pulling out of parking lot when vehicle jerked hard in driver's hand. Lost control & hit a curb. Towed vehicle to dealership & mechanic discovered that tensioner wheel broke, and serpentine belt fell off. Also, mounts to side of motor & shaft had broken in half. Tensioner wheel needed to be replaced.
Defect in head gasket caused oil to leak causing the air idle valve control, PCV, fuel filter, hormica balancing board, throttle, water pump, theromstat, iignition module to have to be repaired. Timing belt was recall Dodge did not put it on right causing to head gasket to leak. Timing belt covers was never replace when it was recalled.was not notified of this recall timing belt broken while driving.
Recall 96V006000/engine: While traveling at highway speed of 40 mph engine check light came on. Smoke was coming from under the hood, and oil was spilling on top of engine. Vehicle towed to an independent repairr shop. Dealer/manufacturer notified. Manufacturer informed consumer that vehicle was not covered under recall due to VIN
While traveling on the street at 25-30 mph vehicle commenced to run very poorly, and it started to vibrate/hesitate and lose power. Vehicle was taken to an independent repair shop. Consumer was informed of a defective rocker arm, and a snapped engine head gasket. Manufacturer was contacted.
While traveling on the highway at 45 mph bolt to engine pulley/crankshaft snapped off, causing vehicle to lose power steering control. Dealer / manufacturer were not contacted at this time.
We noticed that our minivan was leaking oil on the ground. Took vehicle to repair shop. Stated that we had a faulty cylinder head gasket requiring replacement. We heard that other cars such as the Dodge neon and minivans from Dodge/Chrysler also had similar problems with the cylinder head gasket. Request that NHTSA review this situation as a manufacturers defect, if not already initiated. The cost for this job is $900-1100.00. If we perform this job and this defect becomes a recall situation, can we receive a refund from the manufacturer? thanks for your assistance in this matter. Please respond to us asap.
A sheared bolt on main pulley to the engine, caused the timing belt to be stripped and inoperative. Dealer notified and repairs were made under warranty.
Rocker panel on the bead had snapped off. This was caused by the short bolts which had developed cracks from the cylinder pounding. Had lost power & had no overheating heating. Also, had no prior warning.
The engine is just the most recent problem. We went ahead and bought the extended warranty even though it is usually never used. This time we used it numerous times. We have had problems with the electric windows, the starter has been replaced, the fuel pump, the engine head, the electronic locks currently do not work. It has just been a real lemon. We just do not know what to do. This time the engine blew and there was no clue that anything was wrong. We have been stranded several times and last night just barely made it home.
Engine head gaskets are leaking lots of oil, up to 3 quarts low. Dealer not aware of problem. Problem still exists. No warranty. Provide further information.
A D V E R T I S E M E N T S
- Crystal Lake, IL, USA