This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have filed several complaints on this car since buying in 2001 this latest one is the heat control knob in the dash has frozen dealer says broken and would cost 400 to fix, at that price it shouldn't break at all!car now has 50000 miles. This is the same car that within the first 72 hours and 200 miles the transmission went out. Tie rod ends were replaced 2 or 3 times at 20000 and 36700 miles motor on window also replaced carpet replaced because water seeping in car I am afraid of this car.
Vehicle was parked. The driver start up the vehicle and it failed to start. Fifteen minutes later the vehicle started. The driver drove it to the dealer. The mechanic informed the driver that the cause has not been determined.
The air conditioner went out all of the sudden while driving down the highway. We were told the compressor was out and something about the air conditioner clutch. The cost was $1100 the brakes have gone out twice in an matter of 6 months.
Fan belt broke in half, caused engine to overheat. Manufacture is blaming it on oil change. Their own mechanic advised due to fan belt. Neither dealer nor manufacturer want responsibility and advised it is no longer under warranty. Still fighting with manufacturer to replace engine, have not had my van for 5 months, still at the dealership.
The air conditioning system worked fine until I drove the van home after the plaza Dodge of holiday replaced the serp belt. Approximately one week after the van was serviced which also included a transmission flush, the transmission had a total failure. The engine runs but the van will not move.
- Palm Harbor, FL, USA
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- Jane Lew, WV, USA