This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving, the SRS light appeared on the dashboard and remained on. The consumer informed the mechanic a recall for this vehicle (04V48000) for the clock spring. This vehicle was not included in the recall but the consumer had the same problem. Please fill in additional information.
Air bag light intermittently comes on while driving, dealer diagnosed problem as faulty "clockspring" in the steering wheel. This same problem existed and was under recall in previous year Caravan. Called Chrysler about issue and was told it was not their issue since the vehicle has 50K miles and the vehicle warranty expired at 36K. This is a safety issue since the air bag will not deploy in the event of a accident. I paid the dealer to replace the clockspring at a cost of $225. Since this vehicle was recalled for the same issue less than 3 years earlier I do not believe this safety issue was adaquately resolved.
The consumer was making a left turn, and a semi trailer hit the consumer. The vehicle rolled over and none of the front of side air bags deployed. Ts scc
Please note that repairs were done by patalano Chrysler in franklin MA. 508-520-1550 - got a good deal at motorquest which is far from my home....my car has been in three times to solve the problem of the airbag light not going out after a few moments....the first repair, which only worked for a few miles was to the "wiring" and the last two repairs have been to replace a "clockspring" in the steering column I believe....my concern is that if I try to keep this vehicle I will have to replace (at approx. $300 a pop) the clockspring every 8000 miles or so. I wanted you to be aware in case this is a manufaturer's defect, as opposed to a bit of bad luck on my part.
- Bellingham, MA, USA
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Intermittently SRS impact sensor light will illuminate while driving. Dealer has informed consumer that when sensor light is illuminated while driving SRS system is inoperable. Consumer states that the problem was resolved by another dealer.
Air bag ready light remains on at all times the vehicles is operated. Dealer state defective clock spring this part is not available on back order no delivery date known.
A D V E R T I S E M E N T S
- Cape Girardeau, MO, USA