3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Caravan suspension problems

suspension problem

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2002 Dodge Caravan Owner Comments

problem #5

May 022009

Caravan

  • 72,000 miles

A D V E R T I S E M E N T S

73,000 miles and the original struts and caps both need to be replaced.

- Derby, VT, USA

problem #4

Aug 192005

Caravan 6-cyl

  • Automatic transmission
  • 72,000 miles
Headlights kept flickering when turn signal was turn on also high beam light switch would stay on after flashing them. Front suspension squeaks and makes clunking noise when hitting bumps. Belts squeak they are brand new less than 10000 mile with it on.

- Riverside, CA, USA

problem #3

Dec 272005

Caravan 6-cyl

  • Automatic transmission
  • 19,000 miles
I heard a "banging" noise while driving on the highway at 50 mph. So I called my dealer to schedule an appt for multiple of reasons and they found the following issues again with my car; my front brakes (shoe pades, rotor's turned) needed to be replaced again since I've had this car and the car only has 45,000 miles on it and previous to that, the dealer replaced the shoe pades again at 19,000 miles?? also at 19,000 miles, the dealer had to replace the "bushings and links" for the front end and again at 45,000 miles two days ago. I am strating to wonder if there is a direct link between the two parts going prematurely. I also had to replace all four tires because due to the wear/tear on them becasue they were unsafe. The dealer won't warrenty them, so I had to buy new set of tires at 19,000 miles. I think the tires worn out prematurely due to all the front end problems that I am having. There also have been a number of "power steering" issues with my vehichle since I purchased it. I believe there has been two recalls on the power steering unit and had the dealer take care of them.(had the car towed because the power steering won't work and it leaked all over my new driveway) I 've had the car back to the dealer 3 times for "power steering" leaking. The latest new was the a "boot" of some sort in the "rack-and-pinion steering" was the cause of the power steering leak and they also found an oil leak on the headcask cover too. After everything was finally finihsed (after 2 days) I picked up the car and drove it home but I am going to bring it back to the dealship because now the car is swaying left/right and the dealership said they did a front end alignement because of all the work they had to due to the vehicle.

- Wakefield, MA, USA

problem #2

Mar 012005

Caravan

  • Automatic transmission
  • 5,000 miles
Vehicle vibrated severely while driving at any speed. Vehicle has not been inspected at this time. Consumer anticipated one of the front wheels may come off while driving.

- Irving, TX, USA

problem #1

Jan 072005

Caravan 6-cyl

  • Automatic transmission
  • 56,000 miles
Starting at approx. 40,000-45,000 miles there was a thumping noise under driver side feet. Thought maybe was tires, they were replaced at 54,000 miles. Noise was still there. Took to dealership. Had for about a week, first diagnosis was ball joints, tie rods, A-arms. Covered under extended warranty had to pay $100 deductible. No more than a week later still there, called and made an appointment. Diagnosis second time was struts, stabilizer bar, bushings. Again, covered under manufacturer warranty but still had to pay another $100 deductible. Even though still part of same problem. Now a week later, problem again persists but worse. You can just sit in the van and shake it and hear the actual noise instead of having to drive it. Again, I now have to take it back to the dealer for another appointment.

- Williamstown, NJ, USA

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