This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Dodge Charger. While driving at an unknown speed, the contact heard a loud thumping noise from the front of the vehicle. There were no warning indicators illuminated during the failure. The vehicle was taken to ourisman Chrysler Jeep Dodge of alexandria (5900 richmond hwy, alexandria, va 22303) where it was diagnosed that the struts and motor mount failed. The vehicle was repaired. The manufacturer was notified and referred the contact to a case manager to assist with her claim. The failure mileage was 36,124.
- Washington, DC, USA
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- Washington, DC, USA