This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sudden reduction in power event. Happened day after latest software update. Harsh slowdown with multiple lamps. "Reduced power" "brake regeneration disabled" unable to read battery percentage" Almost got rear ended. Also believe the service electrical system lamp has been disabled.
I don't know what failed exactly but I was making a left protected turn and the car displayed a red turtle on the cluster. When this happened the car went into low speed mode. I was able to go through the left turn but the car was slowly creeped through the left hand turn. If this would have been a unprotected left hand turn this story would have been completely different. I was at risk if I was doing an unprotected left hand turn and this happened I could have been t-boned on the passenger side. There was no warning and it just displayed this message without any prior indication as well. The problem has not been reproduced on the car and the dealership said they see no issue with it as there are no codes.
The vehicle will display any number of warnings and then go into limp mode. The vehicle has been to the dealership 3 times to repair these issues but they have not been able to actually fix anything yet. The scariest aspect was the vehicle going into limp mode, but experiencing continued acceleration while not engaging either the accelerator or the brake pedal. There are numerous service bulletins and repair status issued by stellantis, but their dealer body does not know how to fix the cars. I feel like a stop sale should be ordered until they can get this under control. I'm also sure they won't be able to do the recall while the car is in service this time.
Drove the car home on July 2nd 2025 and plugged it in. July 3rd unplugged the vehicle got in the car and no start with several different warning lights, Service electric system, service dampening system and vehicle will shut down soon (although it was not even running). Waited about an hour, returned to vehicle and still nothing "no start". Tried again on July 4th and again no start. Call roadside assistance on July 5th and had the vehicle towed on a flatbed to the dealer. Vehicle has been at the dealer since then and its now July 26th. Dealer says they have run several test on vehicle and they have all failed. So on the 23rd of July I received a call that they had tested the 12V battery and it has also failed so they are going to replace it however it is on back order.
- Hebron, IN, USA
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- Beaumont, CA, USA