This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I drove to Regal Cinema Hacienda Crossing for a 3:20 PM movie. Upon returning to the car, I noticed extremely slow and inconsistent responses from both the accelerator and the brake, making the vehicle nearly uncontrollable. I decided to drive cautiously toward the Stoneridge Dodge Service Center via [XXX] and exited at [XXX]. At the intersection of [XXX] and [XXX], I stopped at a red light. When the light turned green, the car failed to move forward despite pressing the accelerator. After several seconds, it suddenly surged forward uncontrollably, and when I pressed the brake, the response was delayed-?"the car continued moving into the intersection before it abruptly stopped. Fortunately, there was no collision, but the situation could easily have resulted in a serious accident. I parked nearby to inspect the vehicle and observed a yellow battery warning light on the dashboard and also a red word warning "the car is not ready to drive". After shutting off the car, I heard a mechanical noise lasting about 30 seconds. When I restarted it and shifted into reverse, the car instead moved forward slowly. After turning the engine off and restarting again, the warning light disappeared and the car seemed to return to normal. Given the danger, I chose to drive home slowly rather than continue to the service center. I feel this is a very serious incident that worth to report, to avoid the same issue that might have happened at other drivers' side. Besides the above issue, this car had been experienced 4 times false engine start up, I sent the car to Dodge service, they said they cannot duplicate the error so they returned my car and the leasing company Stellantis dispute the repurchase requirement. I suspect it was the charger issue(the charger also provided by Stellantis), I stop using the charger at home but only use the public charger. The issue happened on [XXX] Friday afternoon. Now I stopped use this car anymore. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Dublin, CA, USA
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- Dublin, CA, USA