This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dodge incorrectly or falsely advertised and informed prospective purchasers of the Dakota R/T that the towing capacity was 6400#. over one year after purchase, they sent a simple form letter stating that the safe capacity was actually 2000#. in spite of this, their website and product information still indicates the capacity to be either 6400# or over 8000# depending on the source. While continuing to deceive new customers, they also are stonewalling current owners who are attempting to individually deal with Dodge regarding corrective action, buybacks, etc. I am aware of at least one reported accident in New Mexico attributable to the incorrect critical information not being disclosed to owners and dealt with by daimler Chrysler Corp.
- Cave Creek, AZ, USA
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- Cave Creek, AZ, USA