really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,650 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Dakota accessories - exterior problems

accessories - exterior problem

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2002 Dodge Dakota Owner Comments

problem #2

Apr 292009


  • 100 miles


Bought a 2002 Dodge Dakota new. Took it back 3 times for column mounted shifter problems within days of it jamming, could not get it out of park, then it wouldn't stay in park, making a crunching sound when you try to shift threw the gears. Each time I took it back, another problem came up caused buy the dealers neglect damaging the truck, I complained to Chrysler Corp and they blew me off and told me I was a troubled customer and they never would return my calls. I parked the truck in the garage and never trusted it for any long trips and such. Got stuck 250 miles from home when the shifter would not go into park, and then not stay in park. Now I was sent a recall notice of this issue ( recall G28 ignition/park shift interlock system) I took this truck to glenn E thomas Dodge in long beach California for the recall and they attempted to repair this, I did not even get out of the driveway when I noticed the shifter still did not work correct and still was having an problem. I asked for the service personnel to look at this and he told me it was normal, it clearly was not ! they attempted to take it in again, and still it did the same thing, this 3 time repeat repair before I even got off the lot. I got disgusted again and left but when I got down the street I noticed that the steering wheel was off center and not even straight anymore. This truck has only 11,250 miles on it and is like mint new condition ( except for this problem) not a scratch, mark or dirt anywhere on it. I am not trusting this vehicle it could go into reverse and kill someone. There is more I have to say about this and would like to inform NHTSA of this issue before something bad happens. Also want this fixed or for Chrysler to take it back.

- South Gate, CA, USA

problem #1

Jun 282006


  • 39,199 miles
June of 2006, my fifteen year old son was sitting in my 2002 Dodge Dakota listening to the radio. My wife heard a crash and when we ran out to investigate, the truck was down an embankment. What kept the truck from flipping over was that it slammed into a tree from the rear and was pinned. Police, ems and an ambluance was called to the scene to rescue him the truck. My son was unconscious and only slightly responsive to voice commands. He was taken to william beaumont hospital in royal oak, Michigan where he was admitted for tests and X-rays. He has a closed head injury and suffers from headaches and has to examined and treated periodically. I did not think anything more about the accident until a television news report confirmed that there was a recall for Chrysler (trucks) jumping out of gear. I was not getting any cooperationfrom the local dealership or from Chrysler. I have the Chrysler recall number of G28 that I retrieved from your website. I called chrylser today and they still deny that there is a recall on the "lever and linkage-column shift for automatic transmissions".

- Franklin, MI, USA

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