This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While replacing the front tires, the dealer noticed that the ball joints needed replacement. The dealer indicated to the consumer that he was unable to do the front alignment due to ball joint problem.
The consumer heard that there was a recall on Dodge Durangos. The consumer stated that when he was driving his vehicle and made a hard turn it sounded as if his tires were rubbing. While driving slowly, the front end of the vehicle felt funny. The consumer stated he was afraid to drive the vehicle any distance. The ABS brake light also came on and stayed on.
Ball joint equipment is too small for 1998 Dodge Durango. They also had no grease fitting for lubrication for the weight of the vehicle. Every year during the yearly inspection, the vehicle needed upper and lower ball joints.
I had to have the ball joints replaced 6 months after I bought the truck. The dealership said that my wheels were getting ready to fall off and the truck was to dangerous to drive. Then the transmission went out in August of 2003. I barely had 50,000 miles on it. The brakes on it are terrible. When it is raining I hydroplane just about ever time I put on the brakes. The anti lock brake system is not working properly. The light is now on. The speedometer is now broken. It stays at zero most of the time but will occasionally jump up and down while driving. The electric door lock makes a horrible sound when it locks. Last but not least whenever I drive on the interstate and go over 60 mph the engine makes a rattling noise.
Consumer took vehicle for alignment service due to excessive tire wear. Upon inspection, the dealer advised consumer they were unable to perform an alignment because of excessive upper ball joint wear. All four ball joints failed and both front tires had badly worn out.
Extensive suspension repairs that should not be required. I own a Ford, F150 with 160000 miles with non of the following work done to it, so I didn't expect the suspension of the Durango to need the following work. At 65000 miles (9/28/00) lower ball joints and control arms replaced at 130000 miles (7/10/03) both tirod ends and rear stabilizers replaced and upper left front ball joint replaced.
Transmission fluid leaked from the vehicle and eventually the transmission was replaced with a rebuilt one. All four ball joints were and tie rods were replaced. The vehicle experienced electrical problems, because the back brake light continued to blow out. The front hub bearings and seals were replaced.
Whenever driving on freeway or making turns vehicle would shake violently & make noises. Took to dealership & mechanic changed & balanced. Steering was changed & wheels aligned. But, problem still exists.also, was informed by mechanic that rack & pinion steering needed replacing.
Consumer experiencing ongoing problem with virbation whenever vehicle reaches high speed of 50 or more mph. Between 50-70 mph vibration appears to be coming from rear, and 70-75 mph, the whole vehicle would vibrate. Vehicle been in /out dealer shop on five occasions, and problem cannot be resolved.
A D V E R T I S E M E N T S
- Manitowoc, WI, USA