This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Whether this is a complaint leaves me to wonder about the ball joints on the Durangos--I have a 1999 Durango which I get serviced by a independent mechanic and just made me aware that the ball joints on my Durango don't look good and I should think about getting it fixed in the future"??? with the hipe in the media leaves me to wonder if there is a chance on a recall on this particular part???"
During a vehicle inspection, the mechanic determined the right front upper ball joint was not in compliance and the right front wheel was about to detach from the vehicle. The right front ball joints were replaced, however before the inspection the vehicle showed no signs of ball joint problems.
Consumer replaced the upper ball joints twice. Also, when brakes were depressed they pulsated. Rotors, pads, calipers, and master cylinder were replaced at least once. Also, transmission was replaced. Lower ball joints were also replaced.
When driving over bumps front end pulsated. Vehicle was taken to the dealer for an alignment, and mechanic could not do the alignment because the ball joints were defective.
- Hughesville, MD, USA
Search CarComplaints.com for these popular complaint phrases...
While driving over bumps vehicle made a squeaking noise. Consumer suspected the problem was caused by defective ball joints. Consumer will have the vehicle inspected.
While driving at any speed, consumer heard a loud noise coming from the front end. Independent shop replaced the lower and upper ball join, at owner expenses of $1300. Dealership notified.
Had to spend 2,100 dollars to have front upper and lower ball joints replaced on both sides. After Dodge dealer red tagged our vehicle as unsafe to drive.Dodge failed to inform us of an ongoing problem with the 1999 Dodge Durango front suspensions.we had the vehicle repaired at another shop due to cost.
With only 42,000 miles on the vehicle I was told that all four ball joints required replacement during a routine inspection. I was also told that I should not drive the vehicle without replacement because the ball joints were so bad.
Consumer complained about a ball joint problem. While driving 25 mph driver noticed a noise in the front of the vehicle. Later, the wheel on the front driver's side came off.
We had the upper and lower ball joints replaced in Dec. 2003 costing us 1,100 dollers and we still have a noise in the front end and we have had it to 4 mechanics they looked at the Durango and none of them know what the problem is. Thank you for you time.
I understand from manufacturer you are investigating ball joints in 1999 Dodge Durangos. I just replaced 2 ball joints @ 61,600 miles ! never, ever, in 38 yrs. Ever replaced ball joints in any of my vehicles. I think damilerchrysler needs to recall so we can be reimbursed.
Had my 1999 Dodge Durango serviced and they showed me where all four balljoints are failing. (there is play when there should not be any.) they stated this is any early failure and a consistent problem with this and a similar vehicle from Dodge. Failure while driving could have lead to a death.
After the consumer heard about the faulty balls joints on Dodge Durango's she took her vehicle to the dealer for a check up. The technician indicated that the vehicle wasn't safe to drive because the ball joints were loose. For safety reasons the consumer had the ball joints replaced immediately to a tune of $900 dollars. The consumer was told that her vehicle was not included in the recall.
A D V E R T I S E M E N T S
- Chilton, WI, USA