This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After seeing the news articles on tv, we had the ball joints on our Durango checked and we were told that all four needed to be replaced. We did not want to have an accident and be one of the fatalities due to this very dangerous situation. We went ahead and replaced them in hopes that there will be a recall. We request that you do a recall. Also, the back latch rattles very loudly and we cannot make it stop.
I have a 1999 Dodge Durango that I purchased about seven months ago, it had 69,000 miles. About a month later the front ball joints, upper & lower, were bad also the control arm bushings are bad. I believe this is a manufacturer defect. I tried to find these parts to repair my vehicle, but there are no replacement parts available at our local autostores. I believe these parts should be recalled... thank you very much... steve kennett.
Vehicle continuously pulled to the right while driving. Dealership was unable to perform a front alignment due to premature wear of the upper ball joints. Also, steering column was defective.
While driving driver heard a grinding noise in the front end. When turning left or right vehicle shimmied. Took vehicle to the dealer, and they replaced the ball joints on the left and right sides.
A block after I changed from full-time 4 wheel drive to 2 wheel drive, I heard a loud pop in the area of the front right wheel and it started pulling hard to the right as a result of the front right tire dragging. I took it directly to the dealer (mark roberts motors). They took 2 to 3 days trying to figure out why the front end was binding up but not when it was on the lift. I mentioned I heard reports about problems with the ball joints and the next day they told me that both the upper and lower ball joints on the driver and passenger sides needed to be replaced as well as the driver side tie rod. The repairs and alignment cost $1026 and appear to have resolved the problem. The mileage at that time was 63551.
Upon inspection of the truck the mechanic confirmed that both upper ball joints were prematurely worn and needed to be replaced. Please provide any additional details.
A D V E R T I S E M E N T S
- Winthrop, ME, USA