This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clock spring failure-same sceanario as current NHTSA investigation involving daimler Chrysler mini-vans. Failure resulted in a non-warranty covered expense of $219.42 in parts and labor to replace clock spring.
I was sitting at a stop sign, the car in front of me pulled out into the path of an oncoming car. It swerved to avoid hitting her and his wheels locked to the right and his car turned onto the road I was on and he hit me almost head on at about 30 to 35 miles per hour. My steering rack in penion was broken, my radiator, radiator core, fan, both fan housings, grill, front left lights, driving lights, bumper, transmission line, and damage to inside of dashboard where my daughter's knees hit. Airbags did not deploy!!
The vehicle on this occasion started knocking and the check gauges light appeared. It stated I needed oil when I recently had an oil change. It then cut off. I took the vehicle to the dealer to find out that I needed a new engine supposedly due to sludge build up. I have had all oil changes and services performed. I even went as far as to have the 30,000 mile service done. Previous problems include replacement of an air bag, rear window problems, air conditioner not working, noises while in reverse when parking, all in all also getting stuck in 4-hi. All in all they told me they would not replace my engine even with my Chrysler warranty. The vehicle only has 42,000 miles. Also had new ignition switch installed due to speedometer failure.
I own a 2001 Dodge Durango that is in E.xcellent condition with approximately 50K miles. The clockspring that sits in the steering column has gone bad causing the airbag light to remain on rendering the airbag useless. It first started a couple of months ago only when turning the steering wheel to the right but has progessively gotten worse, to the point that it is on all of the time.
- San Jose, CA, USA
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Consumer stated that while driving at 65 mph an 18 wheeler came toward her lane. Consumer pressed the brakes to avoid the 18 wheeler and lost control of vehicle. Vehicle rolled and flipped down an embankment, and the air bags did not deploy. Consumer and two passengers were rushed to a hospital, where the consumer sustained back injuries. Passenger sustained no injuries.
Consumer states while traveling at 60 mph, consumer hit a dip in the road, lost control of vehicle, and hit a wall. Upon impact, none of the air bags went off. Both airbags deployed tow truck driver informed consumer that the tie rod end failed to cause such accident.
A D V E R T I S E M E N T S
- Sicklerville, NJ, USA