This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2001 Dodge Durango. The contact stated that while driving about 30 mph and failing to stop for a stop light, the vehicle T-boned another vehicle driving at an unknown mph. The seat belt failed to retract causing the contact to hit the windshield. The air bags also failed to deploy. The air bags did not deploy. The contact sustained a concussion and bruises on her chest and her abdomen. The contact was transported to the emergency room in an ambulance. A police report number: Z-Z0 was filed. The other vehicle involved did have air bags deploy but there was no further information. The vehicle was totaled and was towed to a impound lot. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 230,000. The consumer provided photos.
The contact owned a 2001 Dodge Durango. While driving 5 mph, the contact's vehicle was struck on the front driver side by the door and quarter panel by another vehicle. All the air bags failed to deploy and the driver's seat belt failed to engage. There were no warning indicators illuminated. A police report was filed. The contact sustained injuries to the nose, head, lips, left and right legs, and both arms. Medical attention was received. The vehicle was towed and destroyed. The manufacturer was not made aware of the issue. The VIN and failure mileage were unknown. Updated 02/07/2017 updated 09/05/2017
The contact owns a 2001 Dodge Durango. While attempting to reverse the vehicle, there was an abnormal noise coming from the front of the vehicle. In addition, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front tie rods needed to be replaced. The vehicle was repaired. The dealer was unable to diagnose or repair the vehicle. The manufacturer was not notified of the failure. The failure mileage and VIN were unknown.
The contact owns a 2001 Dodge Durango. While driving approximately 20 mph, the front driver side power seat independently shifted forward in a rocking motion whenever coming to a complete stop. The seat would reset to the correct position after resuming normal operation. The vehicle was not repaired. In addition, the air bag warning light illuminated and the air bag clock spring was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
The other driver was at a stop and I was driving between 50 and 55 mph on the highway. The other driver pulled out infront of me from my left to right. As we impacted my air bag did not deploy but the passenger's air bag did deploy. I was the only person in my car. I struck him with such force that the vehicle I was driving was forced off the road and then was stopped by a tree. After 2 hits the driver's side air bag still did not deploy. The vehicle was deemed a total loss.
- Wagener, SC, USA
Search CarComplaints.com for these popular complaint phrases...
Bought vehicle about 1 month ago and my horn and cruise control were working at time of purchase. Took car home and went out the next day and found out that horn didn't work after almost getting into and accident, so now I no longer have a horn or cruise control on my car.
The contact owns a 2001 Dodge Durango. The contact stated that while driving 50 mph in rainy weather, the vehicle swerved several times. The contact applied the brake and lost control of the vehicle, entering the oncoming traffic lane and crashing head-on into another vehicle. The contact stated that the front driver side air bag did not deploy. The contact sustained injuries to the back. The vehicle was destroyed. The failure mileage was 1,000. The VIN was not available.
Airbag light comes on when steering wheel is turned to the left. Horn becomes inop. When steering wheel is returned to the right, airbag light goes out. Horn operates again. Suspect fault with the clockspring.
The contact owns a 2001 Dodge Durango. The contact was driving 40 mph with the cruise control activated when the air bag warning lamp illuminated, the horn became inoperable and the cruise control would not deactivate. The vehicle was taken to the dealer who diagnosed that the clock spring would need to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was repaired. The failure mileage was 66,000 and the current mileage was 66,500. Updated 9/20/11 updated 10/26/11.*
Was driving on an on ramp of a bridge. The back of the truck came around to the front and then crashed into the side of the bridge. The truck crashed and turned over. Air bags never deployed.
TL - the contact owns a 2001 Dodge Durango. While traveling 20 mph the contacts vehicle was struck in the front end by a nearby vehicle, however none of the airbags in the contacts vehicle had deployed. None one was injured and the vehicle has not been diagnosed. The current and failure mileages were 116000. Bml
I own a 2001 Dodge Durango. The horn has failed completely. The cruise control has failed completely. The airbag light remains illuminated on the dashboard (along with several other icons), and now I'm finding out that in the event of an accident, the driver's side air bag will also fail. I am told that this is due to a failed "clock spring" and it affects every control located within the steering wheel. This part is on nationwide backorder and I was told today that 1,400 are backordered. Several dealers have told me they have no idea of when (or actually if) this part will be coming in. I understand that Dodge dakotas were recalled for this very reason, however there was no recall on the Dodge Durango. I am now driving a car with no horn, no cruise control and no driver's side airbag.
Air bags did not deploy in direct front end collision, bumper, grille, fan and motor were pushed back but airbags did not deploy. Worried that I have been driving a vehicle for 4 years with faulty airbags. Hurt knee, wrist, back and hand.
The contact owns a 2001 Dodge Durango. While driving 60 mph, the contact swerved to avoid a deer and the vehicle rolled over nine times. She was knocked unconscious and does not remember much about the crash. The air bags failed to deploy. The owner of the vehicle sustained a broken elbow and both the owner and the passenger sustained minor cuts and bruises. A police report was filed. The contact believes that due to the severity of the crash, the air bags should have deployed. The vehicle was considered to be destroyed. The current and failure mileages were 89,000.
The contact owns a 2001 Dodge Durango. While driving 45 mph, the contact crashed the vehicle head on into a tree. None of the air bags deployed. The vehicle has not been diagnosed by a dealer and the contact did not notice any differences beforehand. The current and failure mileages were 45,000. Updated 10-29-08 the consumer stated there was a large tree in the road. The consumer suffered injuries. Updated 10/30/08.
The contact owns a 2001 Dodge Durango. While driving 45 mph, the contact heard a thumping noise. The vehicle veered to the right and rolled over. The contact felt that the cause of crash was the drive shaft. The vehicle was destroyed. The driver sustained serious injuries. A police report was filed. The manufacturer and dealer have not inspected the vehicle to determine the cause of failure. The current and failure mileages were 115,000. The consumer stated the air bags did not deploy. Updated 09/11/07
: the contact stated the air bag light illuminated while driving any speed over bumpy roads or while turning the wheel all the way to one side or the other. This was accompanied by a warning tone from the vehicle. The vehicle was not taken in for service.
Dodge Durango 2001 upper ball joints and air bag defect. Vehicle involved in an accident. The consumer received the ball joint recall notice after the ball joint failed resulting in an accident. The front end of the consumer's vehicle crashing into a concrete protection barrier. The driver's air bag did not deploy and as a result he hit his head against the windshield. The consumer contacted the dealer about the ball joint recall but was told that the part was not available. The day of the consumer's appoint to have the ball joint replaced the consumer lost control of the vehicle and hit a light pole. Once again the air bags did not deploy which caused the driver to hit her chest on the steering wheel and head against the windshield.
The clock spring has failed in my 2001 Dodge Durango 4WD. The air bag light stays on, the steering wheel radio controls are inoperable, the cruise control is inoperable, and the horn is inoperable. Sounds like the same issue that was a recall on the minivans yet local dealers want me to pay for the repair.
While making right hand turns consumer heard a clicking noise. Took vehicle to two different dealerships at least 6 times. One dealership replaced the clock spring twice. The other dealership replaced the clock spring once. However, problem was not resolved. Each time the mechanics indicated that clicking noise problem could not be heard or located. Vehicle had been test driven by the mechanics with consumer in vehicle.
A D V E R T I S E M E N T S
- Kingsford, MI, USA