This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear taillight/backup light assembly allowed water penetration and subsequently shorted out some of the led bulbs inside the assembly. Rear lighting at night is impaired and makes vehicle less likely to be seen at a distance at night. Assembly includes the backup camera and is only replaceable as the entire lighting/camera unit. Dealer has indicated that the unit is not repairable and it is not being replaced by fica. Continued water penetration could also short out the backup camera and making it in violation of federal law.
Water in the tail lights. Every time I get the car washed or it rains I have to drain the taillight. I'm so afraid that the water will short out the electrical system or burn out the taillights, then I would have to pay $600 for a new one.
Water collects in the rear taillight assembly causing led lighting to short out and become non functioning. Not sure if water collected in assembly while vehicle is moving or stationary.
- Charlotte, NC, USA
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2015 Durango rt/AWD - water pools in the center tail lamp led and shorts it out, making not only the "race track" portion of the led lighting fail, but the tag lighting also, ticket issued from highway patrol. Replacement module is $700+ this is a well know and common occurrence
The rear deck lid tail lights fill with water eventually shorting out the lights and impacting the ability for other drivers to see the vehicle from the rear. Over time this may lead to other electrical problems as it is never good to have water accumulating in the tail lights. The backup camera is also shared in this component. This appears to be a known issue that fca Dodge appears to be ignoring. The only solution offered is to replace the component with another which includes the backup camera for $1000.
Exterior tail lights and bar collect water which burns out the leds. No way to replace individual led need to replace the bar which is over $1000. Is a night time hazard since the lights are burnt out and progressively getting worse. Started as small black spot in bottom corner and is now spreading. Spoke to Dodge and it's not covered! started when car had less then 40K miles on it.
2015 Durango SXT - water pools in the center tail lamp led and shorts it out, making it fail. Replacement is $700+ due to demand. This is a well know and common occurrence
The liftgate tail light assembly allows water to seep inside, pooling in the lighting assembly. This led to the rear lights shorting out and failing completely. After researching, this is a common problem that Dodge continues to ignore; only offering to install a new assembly for the bargain price of $1200-1600 so that I will be visible from the rear to other drivers on the roadway.
The contact owns a 2015 Dodge Durango. The contact stated that water leaked through a hole into the tail lights on both the driver and passenger sides. As a result, the lights short out. The dealer liccardi Chrysler Dodge Ram (130 us-22, green brook township, NJ 08812 (732) 752-7373) stated that since the 33,000 mile warranty had expired there was nothing they could do to cover the repairs. The whole track light unit would have to be replaced at a cost $2,500. The manufacturer provided the contact a complaint number and offered no further assistance. The failure mileage was 77,000.
The tailgate light gets filled up with water creating a short and burning our led lights in the tail light. This is a known issue and the dealership charges over $1000 for the light and the time spend replacing it. Fcu should pay for the faulty design and replace all the tailgate lights for free.
On third generation Dodge Durango's (2014-2020), water and moisture can get inside the racetrack light on the rear of the vehicle, causing the light to stop working in multiple places, and in colder climate, can cause the moisture to freeze and the light to crack. While the vehicle is running at night, the racetrack light is the only light that is constantly on. With water and moisture causing the light to discontinue operation, as well cause other electrical/lighting issues, it could become a very serious driving hazard. Water is currently inside the light on my vehicle, and frozen solid, causing the light to malfunction. Attached picture will show evidence. Vehicle was stationary when light started malfunctioning. Vehicle had never been involved in a motor vehicle accident. Light has never been removed from vehicle.
The racetrack taillights accumulate water inside... this is a well known issue that many had to spend 1000's out of pocket.. the dealer fix is to drill holes in lights to drain water... after replacement of lights the new ones still accumulate water so this is a bad design that needs to be rectified
Noted reoccurring problem with liftgate tail light. Liftgate taillight will all eat water into the light itself and therefore burned out. Problem occurs on both sides as well. Picture only shows one side.
Water has infiltrated the rear liftgate racetrack led light on 2015 Dodge Durango. Portion of the light is out. Much information has been posted about this as a design flaw with Dodge. Eventually the entire light fails as well as the license plate light and becomes a safety issue while operating at dusk or night as rear of vehicle is not illuminated. Dodge should issue a recall to have this replaced and sealed to prevent it from happening further. This problem has been well documented. To repair, owner is responsible to have light replaced at an exuberant cost. I believe Dodge should repair at no cost as this is a safety issue.
Rear tail light assembly allows water to enter which cause the race track taillights to blow and forces consumers to spend over $1000 to fix this issue.
A D V E R T I S E M E N T S
- Mchenry, IL, USA