This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water got into the led housing on the tailgate and all lights on tailgate then went out causing an expensive repair I now need. I went to milford (pa) Dodge dealership when I first noticed water pooling in the light. ( not even 2 months after purchase) and they told me there's nothing they can do to fix it. And the cpo they gave me won't cover the repair. This vehicle had 18K on it when I first noticed the water!!! this should be a recall as it is a very common complaint with these trucks and Dodge is doing nothing about it! nearly every Durango I see has an led out due to this.
Rear led tail-light partially burned out due to water leaking into tail-light cover due to poor design of assembly. Entire led tail-light must be replaced, is costly, and not covered under warranty. This is obviously a known and chronic problem amongst Dodge Durango owners!
- Centerview, MO, USA
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The led back tail lights are not properly sealed, so water can leak into them and short out the lights, and cause electrical shortage.have tried to work with the dealership, and the Chrysler Corp., but since the vehicle is a 2015 model it is out of warranty. I feel this was a bad seal right out of the factory.
The "racetrack" taillight system has a systemic issue with water infiltrating the enclosed sealed led taillight system. This caused portions of the taillights to burn out and cause lower visibility than intended. Warranty companies consider this a "serviceable" part like normal bulbs, brakes, tires, etc. The problem is that this "serviceable" part is an all enclosed unit and not a simple bulb replacement. You have to replace the entire panel at a cost of nearly $1000!!! or just drive with the limited safety of a fully functioning taillight system. This seems like a safety issue and once one section goes out the rest usually follow. This design flaw should not be considered a serviceable part and fc should be made to remedy the problem and fix this issue at their expense.
Exterior tail light's interior gets flooded with water every time it rains. There is nothing abnormal about my vehicle, this is the second Dodge Durango I have owned (2015+) with the same exact issue.
My rear led light bar is out. I looked and there is water inside of the light bar. There are gaps all around the light bar which is how the water is getting in. Warranty is trying to deny coverage. This has to be a manufacturing issue. There is a lot of proper with the same issue that I am having.
Seal on the center tail light 'racetrack lighting' is ineffective. The light fills up with water, does not drain, and stops functioning. Dealer is aware of it being a common problem, but is still charging over $1,200 to repair.
Rear tail panel of led strips is out at all times, causing a safety concern. Started with lower right side of ribbon light out, now the entire strip is out, including the required tag lights. Started when I only had about 60K miles on it. Contacted Dodge dealership and they state they're aware of the problem but it will cost at least 1K just for the part, not including labor.
First my driver side headlight went out. Replaced the bulb an it still does not work. It not the fuse or connector either. Then my passager side taillight an my lift gate light do not work. Bought new taillight an plugged it in an still not working. It's not the fuse or connector so I don't know what else to do.
Driving at night, car passes me and aggressively honked/pointed behind me. Pulled over and noticed my rear lights were completely out. Messed with the light switch to see if it made a difference, it did not. Next day I see water pooled on both sides of the tailgate lighting assembly. Did research and learned to remove bolts to drain water from the assembly. Some functionality returned but right lower side remains out.
Water gets into the rear liftgate lighting (then'racetrack' light which causes the led to fail. Over time the problem will spread causing visibility to suffer. Once water is in there and leds fail the only option is replacement of the entire assembly.
I have noticed that the taillights have leaked and now the build/led is staring to go out. This seems to be a widespread problem, others have mentioned removing bolts to let moisture escape. Only problem is now the light has been damaged, and I don't understand why the manufacturer would think unscrewing the light housing would be acceptable to fix a mistake on their end! I get they are in the business of selling vehicles, but show some integrity and make it right with your customers. This started to happen at about 70K miles, which I get is outside of the 'very short' bumper to bumper warranty, but maybe try to work with the vehicle owner to try and keep them as a customer. This should be part of a recall, because the lamp could potentially burn out due to a defect on the manufacturers part. There is no light bulb to replace, it is an entire light housing that is very expensive to replace. The light could malfunction and cause an accident, possibly harming people.
The tailgate light on the lift gate collects water when it rains or is being washed. I need to lift the gate to let the excess water drips out. The light is discolored in the lower left and lower right side.
Problem with front turn signal message not working, changed bulbs but still getting the message this is an issue not knowing if turn signals are working
Backup lamp assembly part number 68155950aj has water inside if it. Dodge claims its a "light" and will not fix the issue. Its a $700 light. Many different web sites have the same frustrated customers complaining about the same issue.seal goes bad and water gets in, lots of water.
A D V E R T I S E M E N T S
- Wurtsboro, NY, USA